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Thunderbird Concepts TestimonialsAaron- the tonneau came out fantastic. The guys at the Ford dealership did a great job on the painting. When I picked it up this morning, they gathered round to see what it looked like on the car. " Sweet ride" they said. So now with the grill and tonneau, I'm starting to get the car like I want it to be. Thanks for the quality piece and extra effort during the order process. By the way, I saw the 4th of July picture on the web-site. Cool, thanks.
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And... Some More Years Of Feedback From Our Valued Customers Below: |
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Dear Thunderbird Concepts, Just a note to let you know I received my hood scoop bezel, side accent trim, rocker panel trim and fender trim all in about a week. The boxes were kind of beat up, but your items were all ok. I got everything installed today in about 3 hours with minimum problems. Our yellow 2002 T-Bird looked good before, but now it looks great. I would love to attach a photo if I can figure out how to do that. Thanks for all your fine products! Dennis in Topeka, KS (3-16-07)
Dear Aaron. I have had other dealings with you even a return and exchange. I find you very honest and also proud of your company and products. I think the splashguards will be a great addition to my red t-bird. It seems to me that you treat your customers like you yourself likes to be treated. That was how I was before I had to retired. I look forward to more new and exciting products for my t-bird. Dennis Gianotti (7-08-09) We just drove our tbird 1400 miles on vacation and many times when we would stop to eat or get gas people would come up and ask many questions about the car. I have had 4 Corvettes starting with a 1978 thru 2001 none of them got the looks and the questions like this car does. "I just received the Roadster Tonneau top yesterday and I think it's
just beautiful!!! I was driving around and a
Happy Easter weekend Aaron,
Hi Aaron, Thought I would send you pictures of the trophies I have won for the car and no doubt due to your products on the car.
Here is a photo of my T bird with first place tophy for my class (81 thru 2007 Ford) at our annual Jack Roush Day car show. Manchester, Ohio is Jack's home town. Every October he comes home for a dinner and car show. He donates items from his race cars fo an auction and the procedes go towards the town. It is a great show with around 325 to 350 cars, mostly Mustangs but a lot of beautiful cars and getting bigger every year.
Hi Aaron, I was very pleased to receive my first copy of your Thunderbird Concepts Newsletter for June 2008. I was amazed at the amount of interesting information that it contained. Being a new owner of a 2003 Tbird, I didn’t know that anyone had continued to promote the Retro Bird after it died but, I did know that there were some club memberships here in the states. Another surprise to me was the existence of the 2001 Tbird Collectors Table Book so I took advantage of your special offer and ordered one with the bonuses that are still available and I have received confirmation that shipment will be by 6-6-08. I downloaded the free 2008 Tbird Calendar and printed out using photo paper and it came out great! A nice job was done in laying out the pages with photos of owners Tbirds. I am sorry but, my computer does not show video very well so I missed out on that part of your newsletter. On the update for your June Newsletter, I wish to thank Dot for the very fine work that she did in creating the 2008 Calendar, WELL DONE!!. I also like the looks of the bird with the Merlot color, my 2003 is Mountain Shadow Grey and currently has 11,125 miles on it (I will try to attach a photo for you if I can). Chett (6-4-08) Aaron, Chett Bodette (10-1-08)
Hi Aaron Thanks for all the help getting my lift working. Not all companies would be so helpfull. I did as you suggested. Went to car show and craft show. Had a great time. I'm thinking about purchasing the hood scoop you have on your sight. I think it would look great on my car. Ed Clement 5/18/08
Keep up the good work. Morgan Loch
Thanks so much and keep up the good work
Hello Aaron, never did like computers that much,LOL. hope the picture goes thru this time. the hard top trim and tonneau cover look great
Hi Aaron: Just a note to let you know I appreciate all your help. It's great to know you care about your customers. I always enjoy ordering from your company. Again Thanks. Dennis 9-10-2009
Aaron,
Thanks Aaron,
Aaron, Hello from Ken Scribner...I ordered (4) sets of the Hard Top Trim for the Tulsa Classic T-Bird club members prior to us taking 14 T-Birds to Eureka Springs, Arkansas for the 38th Annual Vintage/Classic car show. As you had requested, I have sent pictures of (3) retro T-Birds that where able to attend and the fourth had a more important engagement that weekend and could not travel with us so I do not yet have a picture of the 50th Anniversary T-Bird in the Cashmeire White color that looks so classey with the hard top trim and the owners are so pleased with the look. I will get a picture of this car to you soon. Best Regards,
Hi Aaron, sends a picture from Sweden and our "Santa". It is me and my granddaughter making x-mas for kids in a kindergarden. You can use the pitcure if you like. Marry X-mas / Björn December 2007 Björn Ljungquist
Today I got a BIG load from Florida. The tyers, rims and some more. I couldn't wait to open the boxes with the rims and they where wanderful. I´m very happy. Tomorrow I will unpack the rest. Sometime next month I will also arrange a fotografer to pitchure my car. I´ll send a photo to you too. Hi Aaron, I talked to my "paintshop" today, and they say the tonneu is made in a very good quality. And I´m happy.
Hi Alyssa. Thank you for your quick response. We will be buying more from you in the future! William (4-4-08)
Claudia and I live in a gated community of 329 houses on the site of a one time country club. Every 4th of July there is a parade with prizes. This year there were 11 convertables (MB, BMW, JAGS, ETC.. and ONE TBIRD) My wife, Claudia, won 1st Place and I'm sure it was all because of your Tonneau!" -Firman Cook (July 17th, 2006)
Aaron, Jon Jennings (May 11th, 2006)
Aaron, WOW!!!!!!!!!!! You are fantastic. We could not believe all the items that you sent in the "Goodie Box" for our TBN Shack-Up Inn event. Margaret and I both appreciate your support and participation in TBN. Since most of our members who are coming to Shack-Up Inn will be at the event in New Orleans this weekend, we are going to wait til next week to announce that we have received a very generous goodie box from you. Thanks again, Charlie (SixPac) and Margaret (Ms Mitchell) (a.k.a. Birdwings) (4-7-10)
Dear Aaron,
"Your T-bird top hoist is great, I have
12' ceilings and "By the way I ordered the wind blocker a few months back and I love
it. Its one of those things you wonder what you did without it." "As a new car dealer and Thunderbird afficionado, I am very
Aaron ,
Thanks Aaron,
Aaron I buy from you because you offer great products and you have always stood behind what you sell. Here in south florida I show my car at many shows and have won 4 awards for it.I am always asked where I got my accessories I always tell then thunderbird concepts. Michael Natale 2-17-11
"Dear Aaron: Aaron- I installed the tail light bezels a short time ago on my 2002 black Y-Bird time ago and they look great. I installed the "retro" version of the headlight visors 4 days ago and I am really impressed with how good and natural they look, and with how easy they were to put on. I meet each Sat morning with a men's group and the T-Bird is always a topic of conversation. My '02 looks and drives show-room new- your products really help make it unique- The web site is great and it is always a pleasure working with Shawn whenever I have any questions. I'm glad you guys are around. Rick Sanza (1-20-10) Good Morning from Germany, "Thanks Aaron, I just received your rear deck protectors and was
very impressed. I hope they stay in place over time. Great products." Hello Aaron! On February 28th,
I received my new set of Michelin Pilot white
walls! They are beautiful! Great quality tires! No problem at all
with shipping and installation! They really look terrific on my T-Bird!
The perfect custom accessory! They really add that special touch of class!
Greg Hllinka Enters His First Tbird Show And Wins With Thunderbird Concepts Accessories! "Last September 10-16, 2007, The International Thunderbird Club held its 14th annual convention in Bethlehem, Pennsylvania. The convention was attended by a couple of hundred Thunderbird enthusiasts and their beloved Thunderbirds. Needless to say, it was breathtaking to see all of those beautiful birds gathered together in one spot for the convention! Every model year was represented. I entered my Thunderbird Concepts accessorized '03 "MS TRISS" in the formal judging competition. It was the first time I had ever entered my TBird in any auto show event. Much to my delight, and surprise, I was awarded a First Place trophy in the Touring Modified Class! That was quite a proud moment, thanks in part to modification accessories from Thunderbird Concepts!" Sincerely, Thank you, Aaron. I spoke to Sean earlier today about this issue and my new order. Your customer service is outstanding. Jim (12-15-09)
Hi Aaron:
I installed the Hardtop Protection Trim several months ago, and we finally put on the top last weekend. I bought the 2003 in late August and only had the HT on for the ride home from the dealer so I don't remember if it had any squeaks, etc. or not. When we took the top off, I noticed the scuffs so the reason I bought your strips. This is awesome. Your level of customer service is exactly what I would expect. I will recommend you and your company to everyone I can. Good morning Aaron Aaron:
After nine years, and 50,000 miles, I'm wondering just how long it
"Aaron, Aaron, Keep up the good work. Also, your products are the just the best. You provide an excellent service. Thank you! It is just a true joy to do business with you, Aaron...your newsletters and items for sale are just what I want and your focus on our "love" for the 2003-2005 Thunderbird is a pleasure. I look forward to your emails.
Hi Aaron,
Thanks for your help.....you're the best.
Aaron,
You know - we live in a world where many, many folks are just out to get all they can and take care of themselves. They live that way and they conduct their business that way. To them it is all about the bottom line and what's in it for ME. I'm very happy to say that one of our most prominent Retro Thunderbird aftermarket developers and suppliers, Aaron Scott and the good folks at THUNDERBIRD CONCEPTS doesn't fall into that category. Those of us that have bought goodies from THUNDERBIRD CONCEPTS know that they stand behind their products and service 100% while routinely running sales and specials on their highly sought after items. In fact, as usual, they are having a sale over this holiday weekend. Besides being a great business and Aaron being an active TBN member, he and his team fall into the category of people that like to give back to the customers that support them and the charity efforts of the TBN members. With that in mind I am happy and proud to make the following announcement: THUNDERBIRD CONCEPTS has donated $1000.00 to TBN's Cruisin' for St. Jude Charity Efforts !!!!! Besides the cash donation they have also donated several items to be use as auction items and door prizes at TBN Ten Thunder in Nashville this June!! I'll let Gary announce the items that have been donated on the Auction Donation Page, but let's just say it's way more than a handful of nice things. So, I really think it would be appropriate to let Aaron and the THUNDERBIRD CONCEPTS crew know how much we all appreciate their efforts by posting a little thank you note here and even more by remembering to purchase a nice gift for THUNDERBIRD CONCEPTS for yourself, your car, a friend or a family member sometime soon. Let me be the first to say thanks, because it has been my pleasure to work with Aaron behind the scenes on this for the past several days. Aaron, your generosity is amazing and something for us all to emulate in some small way! Paul 4-7-12
Aaron,
You guys are awesome! I always look forward to what you're going to think of next! I just love my car and all the 'added' shiny parts from Thunderbird Concepts. I enjoy your e-mails and offers and always look forward to them. It is nice to be able to look and purchase items for our Thunderbird with out actually having to go try to find them elswhere. Keep them comming. Hey Aaron, I put my Retro Headlight Visors on today, I love them. Thanks for sending them out for Thanksgiving. This is my first purchase here, and after the phone call that answered my questions, I had no hesitation on ordering anything from T.C. Looking forward to getting my order, and probably ordering more in the future. Thomas Banar (10-10-09) I JUST BOUGHT MY TBIRD AND AM IN LOVE WITH THE CAR. THANKS FOR MAKING IT SO EASY TO FIND THE EXTRAS I NEED TO PERSONALIZE MY NEW TOY. I AM SURE I WILL BE BUYING MORE ADD ONS IN THE FUTURE. Hey Aaron. sry Ive been missing in action lately. Sun is out in FL. Top is down, and Soaring. Thanks again for all you do for us.Your Friend, Aaron, Thank's again,
Aaron, got my mudflaps, very nice looking, and have installed them and I think they look very good. Now I have to be very cautious when going over those dasterdly speed bumps. LOL I am awaiting my new tonneau cover as I have followed explicit directions for returning the original. What are you coming out with next??? I may chose to buy the luggage rack soon but wondered how it attaches. I don't want to drill holes, of course...bye -Gary L. 8-10-09 Aaron 7/31/09,
"Hi Aaron,
I have been buying your products for some time, love the quality and ease of installation.
Finally got around to putting the luggage rack on my T-Bird -- didn't trust my non-mechnical abilities to do it myself - so had my body-work man do it -- came out great - got a few bungee cords from Pep Boys and used it to transport a piece of luggage to my home - worked like a charm -- I had to get a bulb replaced a couple of days ago and took it in to Buerge Ford -- the service guys stood around ohh-ing and ahhing over the rack!! Regards -Bert L. Rogal 1-28-11
Bob and Carolyn run the Kelowna Tbird club in Canada and they are throwing an event to promote
Aaron, The Hardtop hoist arrived safe and sound! The quality is quite superior and the instructions are clear and understandable ! Thank You for your help. Aaron,Thanks for the special offer with the trunk mat. You truly are a friend of TBN members! "Aaron, we received our floor mats today and are very happy. I have to admit, my husband spent about an hour trying to figure out where the 3rd mat was supposed to go. I left him look until I finally fessed up that it was a gift. We have been very pleased with the soft convertible well cover. It is a lot easier to store in thed trunk and install than the OEM. part. We also thank you for keeping us updated on new products . Keep up the good work!!!! Dean & Debbie Woodcock (10-12-09) I think u guys are great. Just to let you know we received the order and were very pleased with the products. Also with the friendliness and helpfulness of youe staff. Mark Watson 7-4-2010 I just wanted to say that we recently purchased your hard top trim kit. It did just what you said it would do, stop the squeeking and rattling. Even tho I loved my 2003 T-Bird, the squeeking and rattling was irritating to say the least. I finally talked my husband into trying the trim kit and was pleasantly surprised at how quiet my car became. It was very easy to install. Thank you for coming up with such a great product. I plan on ordering several more of your T-Bird accessories. Ellie 3-25-10
I appreciate being on your mailing list. My wife is a Soldier, serving in her 26 year on Active Duty. We have our retirement home in South Florida and have our Red 2002 TBird housed there. We get there 3-4 times a year and love the car. Your accessories add to our enjoyment... and often bring a warm smile to the face of the love of my life. Thanks Aaron.
You're invaluable to me! Shawn is a keeper---looking forward to the T-bird emblems for the running lights, the trunk cover, calendar, and CD. As with previous orders from Thunderbird Concepts, I know I will NOT be disappointed with the quality of your products. Thanks for continuing your inovative ideas. (I'm still waiting for you to offer a hinged version of your chrome luggage rack!!) R Shady 1-31-11
Thanks for your good service with earlier orders. Jim Akins 1-31-11
All I can say is WOW. The jacket is amazing to wear and look at. Thank you for giving so many of us the chance to own one.
THANKS AARON FOR THE TBIRD JACKET IS VERY GOOD THANKS AGAIN 11-8-10
Hello Aaron, I appreciate your emails and notices of specials your company is offering on Thunderbird assessories. Please keep them coming as you really have some great deals. Thanks again. Bart Peterson 11-8-10
You Guys Are Great! I purchased a Christmas Gift from you for my husband, and the first one was delivered damaged. As soon as I called you, you quickly replaced the item and "made it right". Needless to say, my husband was thrilled and I am now a repeat customer because of your service. Thank you. Hi Aaron, I saw a red TBird today with these WW's and just had to have them. Didn't know where to look. I found you on internet. I'm an 81 year old fool! Such nice people! thanks for being there for all us T-Bird Nut's... Keep up the good work! You obviously understand how we feel about our T-Birds. As you know, I have been a loyal customer for years. You have used photos of my Tbird to promote and sell a number of your products. That being said, I can honestly say that there is nothing that you can do to improve my shopping experience. Just do what you're doing, and you will continually add to the loyal customer base that you have established, for years to come!
HI. Aaron. I would like to thank you for the free T bird calender..I like your products for t birds. Aaron, This is my first order from you; it went very smooth. The products look great and the "freebies" are nice too. I hope the installation goes as smooth as the "shopping experience".
We just got back from our road trip to FL from NM round trip 3200 miles and your front end bra worked wonderfully,Front end was completely clean when we got home!! Thanks so much!1 only wish it could of stopped the rock that cracked the windshield!!! Great Prodect!! Lon Duncan/2004 Merlot/Sand (October 25th 2010)
Not a suggestion, just thanks - It is great to do business that is so responsive to its customer/fan base... Shawn followed up my e-mail request promptly, courteously - and personably... That level of customer service is rare and valued - and makes we want to come back! Laurence N. Sparklin (October 25th 2010)
Hello All,
I am SO IMPRESSED by the "Over-the-Top" responses received from Aaron each and everytime I've sent an email! Quick and very articulate! JUST AWESOME Customer Service! I'll be back!!
A very pleasant ordering experience. I wish more companies would follow your lead. Your professionalism and courteousness was very well received. My only suggestion is to "keep up the good work".
Aaron--Today I recieved my T-Bird jacket and I was very surprised at the good quality of it. That was a very nice thing you did for us Bird owners. Over the past 5 or 6 years I have ordered quite a number of parts from you, and have never been disappointed in the quality of your parts or the service you have provided. thank you very very much Jerry Richards 10-19-10
Aaron, Hello Aaron, U R the best. Hands on & a real great business guy.
Aaron, after a really depressing day with one thing after another going wrong, I just read your message and cannot tell you how you have lifted my spirits. When you start to believe that nothing, and I mean nothing is happening favorable, to receive your message...and a very generous message it was, you convince me there are still good, responsible and compassionate people out their. Once again you have done something beyond "the call of duty". Thank you. Once again, may I wish you a wonderful holiday...you certainly have brightened mine. Jim Seymour 12-23-10 Your "hardtop protection trim" is everything you said it is: all creaks and rattles disappeared as if by magic after I installed your trim and put the hardtop back on., and the floor mats are very classy; I can't wait for the rear mat (on back-order). Even the calendar and CD very impressive. Thank you for the reply. I must have missed that on your web site. I love the site and the products. Plus, your way of sales contact is a great model for internet stores.... Aaron, keep up the great work and products.... I get so excited every time I receive an email form you. I wonder, "What does Aaron have for me this month!??" It's like Christmas morning when my accessory arrives...I'm as giddy as a school girl! Thanks for doing what you do and loving every minute of it....we all benefit! Deb Jeter 11-23-09 Thanks so much for your help and understanding with my orders and quick deliveries.
HI Aaron, I have owned my 02 bird for a year and a half, but have only been aware of your organization for a few months. I love what you are doing, and look forward to doing buisness with you for a long time. thanks from a bird lover Dan and Marcia Carlier 2-11-11
I ordered this boot after being very satisfied with the hard top chrome protection kit. I hope this product will be as pleasing! -Anonymous 2-11-11 Hi Aaron,
Great job and great service! Thanks for your prompt response! Bonnie Cockrum (11-21-10)
You have a great website. I will certainly do more business with you in the future. I've ordered several things from Thunderbird Concepts and have been very pleased with the products and the customer service. Hi Arron, customer_suggestions: AS usual you do it RIGHT! All my gifts of Money for birthdays etc from my family is saved to buy your products for my T-BIRD. Thanks for having such a great site I LOVE IT!!!!! It's very convenient to find all of our Thunderbird needs in one spot without having to search all over the internet. Aaron, Several Birds showed up with your luggage rack. They drew a lot of attention. Charlie 6-8-10
Hi Aaron, The 7 Tbitd logos are on my car. They are exceptionally special accessories and I am proud to display them. They were very easy to install and I think that all the Tbird owners of the 2000-2005 cars would want them and should be given another opportunity to acquire them. If you wish to pursue another email sales pitch for these logos, please feel free to use this accolade Regards, Dan Polis 11-3-10 P.S. The truck carpet is real quality and does make a perfect fit. I thank you so much for the generous gift
Aaron I just want to say it is great doing business with you .I always refer you to other T-Bird owners when I am at shows. Be ordering soon for some other items. I think your website is very easy to order from.
Hi Aaron, I also installed the Rocker panel trim and it looks terrific, too. I'm sure it will also provide great protection as we explore the beautiful autumn foilage here in east Tennessee. There is one problem, however, as soon as my wife saw the cool coffee mug, she comandeered it. Thanks for your wonderful products and great service. Regards,
Aaron,
Thank you for the prompt response
Hello Aaron, I wanted to let you know that I received my T-bird floor mats and they look great in the car, good addition! Thank you very much for the free bonus in my order. That was very generous of you! There are more things I would like to order but my husband would like my list for Christmas, so I guess I have to be patient. Thanks again, Gigi 9-10-09 Hi Aaron, customer_suggestions: Not at all, you and your company are already perfect. We have always been very satisfied with everything we have ordered. Your service can't be beaten by anyone. Thanks a lot! Lu-Ann & Jim Ulianich (7-15-09) By the way, I appreciate your attention to your on line orders and getting " I purchased a 2004 T-Bird last year (2006) and absolutely love it. However, I was hesitant to take the hard top off as I did not have any tape to protect the body of the car when the hard top needed to be put back on. I ordered the Protection Trim, which was about the same price as the ugly tape from the Ford dealership. I am so glad I did. The trim was easy to put on and it fit the car perfectly all the way around. My husband helped me put the trim on the car but that was because I was leary of doing it by myself -- silly me. The trim looks great on the car whether the top is up or down. I am so glad I bought the trim. Even when we took the hard top off this spring, the trim looked as shiny and as elegant as when we first put it on. I would recommend this product to anyone.
Thank you again. You and Shawn are definitely people that are "top of the list" types. Who knew our interest and love for the Thunderbird would lead such good people to find one another. Take care, and we will be visiting more in 2011. Jim Seymour 12-27-10 (By the way, the Black Rubber Splash Guards arrived...Aaron, thank you so much for making the special effort for me with these...can't wait to put them on...they are just exactly what I wanted and will enhance the look of my Thunderbird and keep those rear fenders clean with all the road construction going on throughout the Tulsa area now and in the future.)
Well Scott you have opened up a door that has many questions and answers? Really.Back in the 40s- 50s& 60s/70s The reason that you looked for something to make your car ,stand out above all the others, was Pride.(Prestige) meaning satisfaction in one's achievements(to be proud of).and of course that makes it of more value,and if some one was looking for something of that nature,then usually that extra touch of aroused desire and when you did that they got the feeling of wanting to own that thing? can you relate with that statement? so that sums it up in as few of words that I can dig up this early in the morning? I have always mingled in those issues all my life (from a young teenager to an old retired fart? )but that desire never dies in us (if we have it).Most of my life I have bought and sold many items of interest,I.e. Cars,Guns,musical instrument,electronic (real to real tape recorders,) and when I was interested in selling them I would make them interested to that individual that was (maybe) looking for one.That is where the term accessories? come into play? And when you have that creative (mechanical in my case Being a mechanical engineer) Mind which SOME people Do.(not all).And as you said in your e-mail, Beauty is in the hands of the possesser ? and if you are wanting to find a buyer then you have got to make it more attractive to them to get a taker? Right? and I think that you are on the right track, Always remember that a satisfied customer is that BEST way of advertisement in your business,An you have One here,I have just started to getting back in the show and tell of things,like Cars.etc. And I am plugging you wares,in your catalogs that I have run off to show customers,(and those Floor mat will be a big item when they get to see them,So hang in there and we will get the show going as they are scheduled, as drive buys and car shows,in week to come . Charlie. (8-6-09)
Aaron......You have Got To Be a Real Sweatheart!!!! You Love Thunderbirds, You Love Life & You Love Sharing the Thunderbird Hobby with as many people as possible PLUS You Love Making People Happy & I Love the way you Share Your Thunderbird Love & Enthusiasm All Over the World!!!!!
Thanks for the update, we’ll watch the Receiving door. Good service!
Aaron and Staff, Hi Lee, Thank you Aaron, I have been with Bose for almost twenty years and I have to agree, they do make great sounding products. Before Bose, I spent many years as a radio announcer and did a lot of voice-overs for documentaries and commercials. So I do know good quality sound when I hear it……
I appreciate your great support and prompt service. I recently purchased a soft boot for my 2002 Thunderbird. My wife and I installed easily and found that a divot repair tool is good for removing the boot without stressing the snaps on the boot or the car. We are a dual military couple and appreciate good service...you have certainly demonstrated that!
I am pleased at the way you present yourself and your company. As a business owner myself, I appreciate your customer service attitude. 5-2-11
I'm just new with the T-bird thing. You folks make it fun to own a bird with all the options that you have to improve the performance and status of the bird. This is the third item I have purchased and each time I find total satisfaction with the product. Harry c. Walter 5-2-11
I wish all vendors on the web made buying a product as easy as you folks do! Michael Knight 5-2-11
Aaron--Received premium trim kit and trunk mat--great products will install this afternoon as per your video. Thanks for the GREAT SERVICE, can't wait for the boot cover to get here. Ray Bergsten 5-2-11
Thank you for the splash guards! I have been looking for this enhancement ever since I bought my T-bird in 2002. I live on a dirt road so splash guards are a must. Thank you again for the great products & service! Stephanie Stilson 5-2-11
Aaron,
Hi Aaron,
Arron: Got the rear trunk rack yesterday. Love it! The hat is an unexpected bonus. Everyone asks me where I got the "Hawaii --john 11-3-10
AARON, Have an AWESOME holiday season and thanks for all you do!My family and friends are looking forward to the calendars! Thanks again Aaron and Shawn. Merry Ho-Ho's!
Thanks, Aaron---I was able to open this link with no problem---my wife is a real Alan Jackson fan, so we both enjoyed reading the various emails about the surprise T-Birds for his sisters, as well as the 1955 T-Bird story.
Hello Aaron
Keep up the good work. We need companies like yours for many years to come.Excellent products and reputation will take you anywhere.CONGRATULATIONS !!!!!!!! Your passion for the Thunderbird, it's image and heritage is inspiring. Your newsletters and website are a welcome joy.
This is our first shopping experience with Thunderbird Concepts and, so far, it is a first class experience.Thanks! Charles and Diane Lampe 8-2-10
Thanks Aaron--I am so pleased with everything I've bought through Thunderbird Concepts. Joe Fuchs/Altadena, CA (5-26-09) Aaron you operate a good business. AMERICA needs more business' like yours thanks Larry (5-8-09) Aaron Scott, We received the trunk luggage rack yesterday. It looks great. The workmanship is the best I have seen. You out did your selves this time. Scott & Angela Remy
Your site works perfect. I'm a repeat customer, several time over. Keep up the great work...!
Thanks Aaron, I am always pleased to hear from you and your stories as I am now a complete Retro Junkie, we have been gone since the 8th to conference in Ontario and then to Huntington Lake for week and have 105 e mails stacked up as had no e mail access, we took our
Aaron.....
Thanks for providing some cool gear for a cool car! Michael J. Smith 9-20-10
Hi Aaron! I'm anxious to get all my new toys. Our T-Birds and your company combined, make my 2nd childhood more fun than the first! Are there any national or local clubs for the retro-T's? Also, does anyone produce 1/18 scale diecast models of the retro (02-05) T-Birds. Talk to you later! Harry Cole in Phoenix 9-20-10
thanks for helping your customers dave gundler 9-20-10
I keep telling you that you are good--well, I was wrong. You are VERY GOOD. I say that because you still appreciate customer loyalty by treating people as friends. That is the way to do it! Steph 12-6-10
Great website! Thank you for your input about the Falcon tires. It made for an easy decision. We were not impressed bt the Michelin tires that cam with out T-Bird.
Aaron, I have received and installed my trunk rack. A POSITIVE RESPONSE FOR ALEX AND OTHER TBIRDER'S: Hi Alex, I have good news for you! You don't have to use the safety straps when you are not carrying a load. I only recomend the Safety Straps for our liability only. I drove my Tbird around with a 65 pound bag strapped on to the rack and the trunk rack did not budge! It's a solid piece and the clamp on racks hold it on very tight. We just have to reccomend the Safety Straps as a liability reason. I hope this helps! Happy Tbirding, Aaron Scott HI SHAWN WE RECEIVED OUR ORDER YESTERDAY AND WANTED YOU TO KNOW WE ARE VERY HAPPY WITH THE ORDER AND IT WAS DELIVERED IN GREAT SHAPE THANKS AGAIN FOR YOUR GOOD SERVICE. JAN (2-10-2010)
Aaron, I have purchased from your company only once since I just got my 2004 T-Bird Pacific Coast Roadster 2 weeks ago. I have had several conversations with Shawn and wanted you to know that he is a real asset to your company. He follows up, is knowledgeable and very helpful. Once I get my last order paid for, I will be back to buy more. Thanks for the good products and service. I have one request, have you looked at designing a nice metal logo-ed covered battery box for for the new T-Birds, I really don't like the idea of the open battery in the trunk. I hope that my bird is complete and I am not missing the top on mine, I did have some other items that should have been in the car that were not present when the purchase was made. Please let me know thoughts on this. Harry Simmons 4-4-11
PS, I did receive the T Bird mats, they look great! Thanks,
Hi Aaron, Wow! Thank you so much... this is way better then expected! I am so impressed with your customer service. You have a customer for life! I look forward to ordering the brushed metal dash trim and tonneau cover for a spring project. Please feel free to include this testimonial on your website. Attached are pictures of my 2002 WITH 20,000 miles. Take care and have a great week! Jeff, Indian Orchard, Massachusetts 11-22-10
Aaron, Thank you for your reply Guys, On Mon, Jun 21, 2010 at 3:27 PM, Aaron Scott <aaron@thundxxxxxcepts.com> wrote: PS Always a pleasure talking with you and we are never offended!!!! Life is tooooo good :) 10-4 By the way Sean is a Great saleman. represents your firm well, stay in touch thanks for the follow-up. Roger (11-09-09) I'm a returning customer. Very happy with how easy it is to do business with you. Thanks! Aaron, that sounds good. I spoke to Shawn earlier today about this issue and he was very courteous and most helpful. He told me that you all will send me a new boot from your new shipment and a return label for the defective boot that I currently have. I have already taken it off the car and repackaged it in the shipping box ready for returning to you when I receive the new boot. He was extremely helpful. You all are good people. Aaron, I think your site is perfect. I love your products, I love your service, I love your friendship..I LOVE Ford Thunderbirds! -Kent Hale O'Daniel (11-20-09)
Arron, Aaron--
Good morning, Aaron...what a great message to get from you. I really didn't expect that this would become a reality when you said you didn't carry that version any longer. I am very pleased and now very excited. You really know the art of customer service and how to keep your existing customer base coming back time and time again. I cannot tell you how much I enjoy purchasing items from you...the service, the added bonuses, the fast delivery and most of all, the personal attention you give each customer and order. You are definitely a professional with a heart! Thank you for doing this for me. It means a lot. I know I must be a fussy customer regarding this item, but the chrome guards just were too much on my black Bird even with the chrome rocker moldings. I believe you understood why I wanted the all black with the chrome TBird logo at the bottom, and I appreciate it so much. I hope you and your family, as well as your staff, have a wonderful and blessed holiday. I will be looking forward to receiving the guards as I know what you did to make this happen, and this repeat Thunderbird Concepts customer appreciates the extra "mile" you took to make it happen. Jim Seymour 12-13-10
Hi Aaron. Happy to know that I'll soon get the jacket. By the way, just today I put the hardtop back on my 03 Red-Bird and it is sitting on the new wider chrome strips all around. Just test drove to see how the noise was and am pleased to tell you that there is NONE! I bought this car late last winter with hardtop on and there was considerable sqeak, scrape, twist, etc. noises. Now the ride is as quiet as my2009 Buick Leserne. The lower noise level is just AMAZING!!
Just want you to know the luggage rack on my black Thunderbird looks great especially with the Dayton wire wheels.
Hi Aaron, I wanted to thank you for the free Tbird hat that was offered -and received. I'm enjoying the luggage rack quite a bit; it looks nice on the car and is useful as well. Regards,
Aaron, you are proof of the American dream come true. You spotted an Americana item in the Thunderbird, appreciated there was a following for it, and have built what I guess, to be an amazingly successful business off of that dream. Only in America!
Aaron,
Always a pleasure to do business with Thunderbird Concept,A1 in treating their customers. Dolores Goodman 12-1-10
Hi, Aaron,
Thanks for offering interesting accessories for this fun, limited production car. Thank you Aaron, yes the rack finally arrived here in Sierra City. We are having so much new snow, that my wonderful bird is having a break, and is not driven at the moment. So as soon as possible weather will allow, I will install the rack. My rack arrived yesterday, anxious to see what it looks like on my Cashmere. When pulling it out of the box, I am glad I got it. It's much nicer in person than the photos. Will only use it for travel, but when I do, I'm not going to worry about it, it's going to serve a very useful purpose. I think your site and services are excellent. I appreciate the no-pressure approach, the gratitude expressed, and the product quality. Thank you! Alan Sevison (3-30-09)
THANK YOU VERY MUCH. YOU HAVE ALWAYS BEEN FAIR WITH ME, WHICH IS WHY I BUY FROM YOUR COMPANY.
Hi Aaron! A while back I purchased your stainless splash guards with black rubber backing. I finally put them on and they are awesome! They really shine. One quick question though, is there a clear plastic protective coating for shipping that I need to remove? The instructions didn't mention any, I couldn't detect anything to remove, but installer thinks that it's there. Thanks for your help and providing such great products.
Hello Aaron ,
Aaron, Greetings. Aaron...you are awesome...you are one of the VERY few companies that listens to their customers and is willing to pursue their suggestions. Keep up the great work!
Aaron..we are very pleased with the items we have purchased for our T Bird.. LOVE the bling of chrome on our white with black. Christmas we purchased the dash cover, I am hoping this will help protect it and cut the windshield glare. This spring we are hoping to get a boot cover and trunk rack. and on and on, love the looks we are achieving with your products...Thanks the Penley's
-----Original Message----- Hi Joyce,
Thanks! I did as you advised and scrubbed the headlight covers and - viola! The rust spots are gone. I have purchased the head and tail light covers, the outside surround covers,the silver dash kit, whitewall tires, and a bunch of other stuff. My black thunderbird, with white hardtop, gets so many compliments. It's actually become a conversation piece. My next purchase will be the hardtop protection kit. I will send you a photo of "MOMZBIRD" with my next e-mail. You guys are truly fabulous!, Joyce Blaine, Fayetteville,NC
Hi Aaron, Email subject: Wow, even more Really Neat than expected! Aaron: just flew in from Phoenix and package on the front door and got the jackets, My Large is just the right size and looks like I could play James Dean in Rebel without a Bird, which would be a real bummer. Susan not home, so not sure how her medium will fit. So, we will see.
Thank you for all your efforts on making this Luggage Rack a reality. The workmanship and Quality, and Fit are unsurpassed. I am so very happy with the look it gives my Neiman Marcus. I did kind of a pictoral instalation over on TBN. But anyway, Once again you have solidified your place in the Retro Thunderbird Aftermarket world. This is my third RetroBird, and ALL Three, have had additions by YOU. YOU ARE RUNNING A FIRST CLASS SERVICE WITH HIGH QUALITY PRODUCTS. CONGRATS TO YOU AND YOUR STAFF. IT IS SO RARE TODAY TO FIND A SERVICE THAT ACTUALLY DELIVERS WHAT USED TO BE STANDARD SERVICE. I HAVE NOTICED A TREND TOWARD YOUR HIGH LEVEL OF SERVICE/SATISFACTION WITH THIS SAGGING ECONOMY, HOWEVER, SO MAYBE SOMETHING POSITIVE WILL COME OUT OF THIS CRISIS. FEEL FREE TO REPRINT THIS NOTE. THANK YOU VERY MUCH,KENNY CRAWFORD (3-9-10)
Thank You Aaron as a gift for myself, you were right. The Hard top lift is so nice.
Aaron, Aaron, The rack arrived today. Can't wait till tomorrow to install it. It's beautiful, nice job!!! Thanks, Dan (3-7-09)
Thanks for the note, be advised I no longer own a T-Bird. Thanks for your assistance when I did, Hi Aaron, You do a great job. We are a town of just 6500 and we are up to 8 T Birds in town! We all love your webiste. I got the luggage holder for my birthday and love it! Shay Iacoponelli (8-18-10)
Thanks again for offering the greaat products! David Cloer 11-10-10
Aaron 2/15/09
Aaron, you run an excellent company! Great job on everything! No improvements needed! It's perfect!
Hi
Hi Aaron, I give you permission to send me emails at this address. The calendar is really cool. Maybe next year I can submit a picture of Charlize, she is a classy black beauty, 50th anniversary edition. Thanks for all that you do for people who love the T-Bird. I have been very pleased with all products purchased for Charlize. Keep in touch about future products, as well as, the newsletter.....candace elece (2-16-09)
Mounted my luggage rack, and it looks great! Pics are attached.
Aaron: Thanks for the message, pictures and story. My wife loves her Bird too, and has commented many times that she gets compliments everywhere she drives it. If I can borrow my daughter’s camera, I will try and send pictures of Gerri and her Bird with the chrome we bought from you. It just looks great. Thanks again for all the neat Bird stuff you keep coming up with. Have a good 2009. Kenneth (2-16-09) The chrome accents really dress up the car. To me the car looks a little plain without them. As far as shopping on the site, it is very easy to look around and order; I really don't have any suggestions on improvement. I also enjoy your news letters. Keep the accessories coming. I like the way you run your business...nice quality items for our special vehicles, and good service.
Aaron,
Aaron, I wanted to let you know how much that my dad and I love the T-Bird top lift that we ordered a bit back!!! T-Bird forever my friend!!!
Hi Aaron, this is my third order in the past couple of weeks, I have to say that I'm very impressed with your products and your delivery is exceptional. I will continue to send you my business and reccomend your company to my friends.
Well, Aaron, I finally received the trunk rack and it was well worth the wait. Installation was a breeze. I will send photos soon. To date my 2002 Tbird has the tail light bezels, Borla exhaust, cold air intake, skirts, bra and trunk rack. Denis Gagnon 2-16-09 Aaron: I just installed the trunk rack and it is very impressive. Worth the wait and investment. However, I do have one question. What are the chances that the truck rack is easy to disassemble if someone has the right tool? Have you ever considered a locking type bolt? Otherwise, the truck rack is perfect. If you ever develop an install video, I would be interested in learning a little more about the safety straps and how to properly install them. 2003 Red Thunderbird. Gary L O'Rielly 2-18-09 RESPONSE: Hi Gary,
Aloha Aaron,
Great site and customer service. I'm a repeat customer and will continue to come back. Terry Schulze February 2009
HI AARON THE STAINLESS PART CAME IN TODAY AND I ALREADY HAVE IT MOUNTED.LOOKS GOOD.THANK YOU SO MUCH FOR TAKING CARE OF THIS FOR ME.PLEASE SEND ME AN INVOICE AND I WILL PAY YOU. BILL H. (8-15-08)
Yes Sir, you and your customer service staff certainly are prompt and courteous.
Aaron, thank you for the quick response to my problem and questions. HELLO, VERY HAPPY WITH THE ITEMS I BOUGHT FROM YOU COUPLE OF YEARS AGO . SOME ONE HAD FIBERGLASS HEADLIGHT PIECES TO MAKE THE CAR LOOK LIKE A 55 TO 57 . CAN YOU GET ME A SET OF THESE ? THANK YOU.. KATHY. 3-10-10 Love your website. I was looking for replacement mats with the logo. When I bought my car the dealer gave me some and they are getting worn out. I am so glad I found your website. I have a 2004 Pacific Coast Roadster and love it! Teresa Walling 3-10-10 Your company puts a smile on my face every time I open a box from you. Love your service and your high quality products as much as my Bird. Thanks for being there! Dr. John W. Rice 3-10-10
Aaron, I already get two thumbs up with my beautiful 2004 Thunderbird. Now with the new addition I will get two "jumping hands" in the air as I drive by, Thanks to Thunderbird Concepts. Eray Honeycutt 1-7-10
Aaron, I just got the link for my latest publication on my other car- Also, Aaron how in the world did you put such a promotional package together for "Thunderbird jacket", I just received mine. I cannot describe my pleasure, when I opened the box. WOW, you continue to over whelm us that utilize you for our T-bird excitement - KEEP IT COMING! Eray honeycutt - Berkeley Calif. 1-11-2011
Aaron and Shawn, I received your phone message and appreciate the quick response. We were having a bit of bad weather here plus the 3 hr time difference so I am sorry I missed your call. I'm looking forward to installing or using all of the items I have purchased including the items from this order and the recently purchased luggage rack and tourneau cover (haven't had it painted yet). I especially think that those items and the license plate frames will look great on my Medium Steel Blue 2005 Anniversary T-Bird. The tail light bezels, wheel opening trim, rocker panels and chrome hood scoop already make the car look very distinctive and I have received a lot of complements. I haven't met too many other T-bird owners yet (I just purchased mine in Oct 2010) but when I do, I will be certain to tell them and show them all of the great products from Thunderbird Concepts. Thanks again for the quick response and for the great support and products that you offer. Sincerely,
Aaron, I apologize for this note being tardy. I just wanted to let you know how pleased. I have been with you and your company in the past. Any time that I have called for a question or description you have always been very helpful. I do appreciate that you have been a standup guy. My car is beautiful, even more beautiful since I have found Thunderbird concepts. It is snowing here right now, once the weather gets better, I will send you a picture. Many thanks again, Hi Aaron, Just opened the box containing the T-Bird floor mats that we ordered from you and do they fit and look great in our 50th Anniversary Platinum car. Also thanks for the luggage tag as it will compliment out black leather over night bag that stays with the car. As a repeat customer it is great to have a specialty business that I can rely on for my 2005 TBIRD needs. Thanks, Ken Mott 9-16-09 Aaron,Just when I thought I was finished adding to my '04 Merlot Baby....you go and 'make me an offer I can't refuse"!! Yesterday I put on the new Retro Headlight covers and Tail light bezels (I have already added the 8 pc trim, top door trim, hard top protection trim, hood scoop bezel & license plate cover) and thought to myself, "I'm done"...It looks really good! But no! You just can't leave well enough alone, can you! :) By the way-Love the Retro light covers, it really sets my car apart! Great idea!! Keep 'em coming.
Hello Aaron. Received the second set of Borla exhaust system last week and installed them this morning. This time around they fit up perfectly. Thank you very much for making this right. They sound great and with the cool air intake it has put more giddy-up in my go. Additionally, they look great. I’m doing my best to make a little sleeper out of the Bird.
Thanks again for your professional assistance,
Thanks Aaron for all of your help & the fine products that you offer. Randall Carter, Sr (8-19-10)
Aaron, Hello Aaron,
You guys are doing a great job---really enjoy installing your excellent products on my T-Bird!! Ron Shady 11-24-10
Hi Aaron,
Keep up the great work! Your site is terrific, and I have loved everything I've purchased.
Hi, I just installed the Borla exhaust system on my 2002 TBird. Installation time was 30 minutes an the results are awesome. The sound is aggressive when stepped on and melow at cruise. I have Flowmaster on my Hemi truck and Magnaflow on my Miata, but the Borla on the Tbird is great! Thanks and I am still waiting for a paper catalogue of your products for my 7,000 mile tbird. Feel free to use my testimonial in your ads///// Denis (7-22-08) This is not a question, it's more of a confession. A few months ago I installed the cold air intake filter on my 2002 Thunderbird. Like a lot of owners the first thing I did was a mileage test. The gas consumption for this test clearly proved a winner. However, my problem is I like speed! I did get 22 mpg in my "test" but I didn't buy this awesome little car for economy, I bought it to go fast! It goes real fast! My tires are Michelin Pilot Sport, 235-50-ZR17 that give great control and ride. Now if you guys will put the Borla Exhaust on sale I'll be the first to order! Gary L. Kirkpatrick (3-17-08) WE RECEIVED OUR ORDER IN GOOD SHAPE, EVERYTHING FIT PERFECT. WE WILL TAKE OUR FIRST ROAD TRIP IN OUR 2002 T-BIRD THIS WEEK WHEN WE WILL DRIVE FROM WEATHERFORD OK TO ROANOKE RAPIDS N.C. 2700 MILE ROUND TRIP. BRUCE PEOPLES (May 18th 2010)
I received and Installed the hardtop protection kit it sure made a difference in the noise level in the car. Was showing it to the local car dealer owner and he really liked it he asked where I got it and I gave him your web site and he went to his office and ordered a Kit for his Dad. Let me know if the Tbird fender skirts ever go on sale… Thanks Rick (11-21-08)
Your webmaster deserves a big thank you for the professionalism of the site. It is easy to shop from and does not ask personal questions beyond the scope of shopping. Thanks for providing us T-Bird drivers your fine support!! I have ordered many items from you, as always, I have received fast and wounderful service, even when I have had to return something, which has not been often. Thanks for all you do. The Trunk rack looks great. Kathy James 3-18-09
I have forgotten to tell about the installation of my Ford Thunderbird Hard Top Lift . It works great and especially in my Townhouse, I do not have to much space in that garage along with my truck. Alex 5-2-11 Aaron, Great service and products. Always a pleasure to do business with Thunderbird Concepts! Hi Aaron,
Thank you Aaron. I tell all that ask were did you get that for your car. I send them your way. Stan. July 4th 2011
Hello again Aaron, My recent Email to you was a genuine concern over the product that I purchased from Thunderbird concepts. Your response of April 12th shows me that the same genuine concern is shared by you in your product and in customer satisfaction. I did not even know if I would get a response, so you can just imagine how pleasantly surprised I was when I received your Email. This is more than generous, and I thank you very much. It is nice to deal with a man of integrity. You have one more loyal customer. David A. Levesque 4-13-10
My son went to auto show yesterday at Del Mar Fairgrounds in San Diego CA. Got leads to your 2002 Thunderbird Hard Top Lift from Attendees and fellow Classic Car Exhibitors. Your Web Site is Like a fresh breeze as Ford Dealers hereabouts apparently have staff age limit of 30 and female with little or no auto knowledge and all apparently qualify for low pay as they enter repair order via programmed computer terminal. I guess they interact well the average customer sucking up typical dealer brain dead advertising. Bob Heyer 4-13-10 Hey Bob, Aaron Scott 4-13-10
Aaron, Mike (6-27-08)
I put on the door top trim this past weekend and it looks fantastic!
Thanks, Aaron. I will have a look. Oh, by the way, the parts I bought gain me plenty of compliments from other T-birders. I always make sure to tell them where I ordered them from. I will be placing another order around summer, or when the stock market improves...LOL. Again, thanks, and have a safe and happy holiday season. Travis (12-8-08) Hi Aaron,
Thank you for your e-mail. You have a great web site and should be proud of it. I have purchased several great products and have received timely support when I needed it.
Just wanted you to know my hardtop lift system arrived Wednesday, Aug. 20 and I installed it today and it is working wonderfully. Thank you, Ron Akey (8-20-08)
Aaron, it's great dealing with a CEO that cares.......we are battling corparate greed on a daily basis. I am very glad to be doing business with good people that care about growing their business and doing the right thing as a standard practice. Thank you and be proud of what you do. Dave (10-14-08)
"I installed the hardtop protection system on our 2005 Anniversary Edition medium steel blue T-bird. When we purchased the car new in Dec. 2005, the hard top was in place. I did not realize the design omission Ford had made until we removed the top in the spring of '06. The Kit is truly a no brainer to install. We have had mild winters since '06 and have never re-installed the hardtop, so I can't honestly testify to a tighter seal/fit. I can not imagine that your product is any thing but a huge improvement over the factory supplied tape product. So far it's well worth the price based on appearence alone. " Nick V. Pryor,OK (6-9-08)
"Thank you again for working with me until I was a satisfied customer" Hi. I want to share with you that at last, I have success with getting the chrome sills to stick. Thank you again for working with me until I was a satisfied customer. Now, lets see, what do I want to buy next? Perhaps the chrome trim for under the hardtop and for the door tops. I will let you know.
Regards, Kevin Burke, Las Vegas, NV (8-27-08) Aaron, Thank you, the cover ARRIVED today LOOKS GREAT Morning Shawn,
I appreciate the quick response and send a hearty THANK YOU.
Aaron--wanted to pop in to tell you how appealing and informative all your emails and website are.
Hi, Aaron Well I received my back deck protection the other day and installed it in about 45min.It looks great.Thank you for shipping it so quickly.
Thank You Aaron for what you do for your customers. All of the products that I have purchased from your company has been TOP NOTCH!Again I am looking foward in getting my new order and my trunk rack that I had ordered several weeks ago too.Thanks for all of your help in the past.Randy Charleston, SC Randall Carter, Sr 9-13-10
Hi Aaron,
I enjoy reading your comments along the way.I almost think that we are friends Mary Lou Koch 9-13-10
I just purchased a Silver 2005 T-Bird Convertible!Less than 11,000 miles. Beautiful!I had never heard the Marc Cohn song, "Silver Thunderbird."That sure put a smile on my face!Thanks for the CD! John Crane 9-13-10
You do a nice job of keeping owners informed of new prpducts and T-Bird facts -- keep up the good work!
Hi Aaron...... after many months, Spring has come to Ottawa, and I installed the headlight visors today - THEY ARE BETTER THAN I EXPECTED !! I am so pleased with the results and indeed exceeded my expectations. Excellent instructions too!!
Aaron,
Hi Aaron
Thanx for the cool stuff. Your product makes my black T-Bird a real eye catcher. I get complements all the time. And, as a proud Canadian, it's sad to say I can't find this good quality gear her across the border. But, hey, shit happens.
Hi Alyssa, My father in law bought these for me on his credit card. The shipping was super fast! I have already received my mats. It's so refreshing doing business with a company that is reliable, fast, and friendly! Thanks Again!
Hi Aaron, If you have a chance, and of course willing to, could you check around your shop for a set of eyebrow's. Long or Short, doesn't matter. Even Second's are fine. Possibly someone might not have liked them (Dumb I know) and returned a set used. Those would be fine too. We had a deer hit us. so the repairs brought about an opportunity :-). I have changed out the Grille to a Bullitt style, and added a Chrome surround to it. Added your tail light covers out back, to go with my Continental Kit. Now with your new Wheel Moldings, I'm wrapping a Chrome strip around the car as well. With my Vogue White walls and fender skirts, she is a knock out!! Anyway just a thank you again, and if you can, Name your Price, the eyebrow's would complete her new look. Your friend, Dave Rice 7-16-10
I am very impressed with the way that you hear and are concerned about your customers & their problems. I love cars & enjoy doing business with a company that can help me add new things to my car, puts fun back in owning a special car. Thank you. Jim 12-7-10
Aaron, I can truly say that every thing I have gotten from you for my 02 T-Bird is just awesome. I have only three things of chrome that I have not put on my T-Bird. They are that new chrome piece for the door just below the window and the chrome for the door entry and the T-Bird emblems. I can tell you my T-Bird is the Best and Sharpest one in Colorado Springs, plus it does not look like all the other T-Birds it really stands out. I brag by drive thru the car/hot rod shows/displays that the young kids have with their supped up mini car and early model cars. Their cars look nice but my 02 T-Bird red and all chromed out really has a lot of heads turning. I would say it is great to show off and brag just by driving thru those car shows, it makes me feel like I did when I would drive my fathers 1966 Mustang. All I can say is the Bird is a Hot Car because of the great deals I was able to get from you. Sincerely, Ray Anders (3.3.2008)
Just wanted to say thanks for the quick service. Got both covers today! Looking forward to using the interior one on our next trip to Vegas!
---HI AARON,
This is my second order with you and really happy with the service and enthusiasm that is displayed on-line and through the e-mails. Having traded in the 76 Eldorado convertible and 81 Fiat Spider convertible for this new classic (2004 triple black T-Bird) We are very happy.... Jim Harmon 10-4-10
Love your store!!! Keep up the good work. Send me a catalog. Jerry Wade 10-4-10
I really love all your T~bird accessories Cyndi LOng 10-4-10
Aaron, I received my free mats and Tru Rev cold air intake today. The mats are beautiful and the Tru Rev is a fantastic piece of equipment. The best deal I ever got. Thank you so much. I guess I'm a thunderbird concepts addict now. Richard 11-29-10
Just put floor mats, trunk mat and tanneau dust cover on the Tbird at our favorite restaurant in Naples FL. WOW--way kewl!! Thx
Hi Aaron,
I think the navigation and product descriptions, testimonials etc are great on your website! Susan Raney 11-30-10
Hi Aaron, A little over due but wanted to say thanks to you and your company for being there. I got floor mats, license frame and T-Bird logos back in December for a Christmas gift from my wife and finally got ‘em installed this past weekend. It’s been a really tough winter here in the Chicago area and haven’t had much opportunity to drive the ‘02 bird that I bought last October. I just ordered a pair of the V8 emblems and I’m sure it’ll look great with my bird logos. I plan on several more products down the road as soon as the budget allows. Any thoughts on where I could get a hard top? My bird didn’t come with a factory HT. But I had to purchase it because of the low mileage and great price. It’s T-Bird blue and turns a few heads--however, when my wife takes it, they give her thumbs up and even comment "how cool" when she steps out of the car. It’ll only get better with more updates from your fine company. Thanks again
I have purchased your products before for my 2004 Bird. Everything I have purchased has met or exceeded my expectations. Tim Sessions (9-9-10) AARON
I've always been pleased with my past purchases & your products.
I am very satisfied of your service,thank you very much, best regards, Jacques. 3-25-11
Aaron, JEFF GROAT 3-25-11
Great professional "phone" teamT heir knowledge and insight convinced us to place todays order,as well as future orders. Thanks again, George Neubert 3-25-11
Thanks once again for great products and service, Aaron! Bobby Rogers (9-9-10)
Fantastic service as always! I really appreciate that you folks are there just for us retrobird owners, and not "just another parts company" that only has two or three TBird items! Thanks again for great products, great service, and great prices! Bobby Rogers Merry Christmas to both you and Sean. Thank you for our professional relationship. I have "sung your praises" to a few Thunderbird enthusiasts. Dear Aaron, we are going to Canada for the holidays and want to wish you and your family a very Special Holiday Season. Our T-bird will remain sung and warm in our garage in Fl. Have a great holiday. Aaron – I received my floor mats and they are perfect. Thank you for them and the calendar – I will be looking for a photo op to submit for next year’s calendar.
Just continue your prompt, courteous, and much valued services to your friends in Canada. Believe it or not, Aaron, just now as I was completing this order, the doorbell rang, and it was delivery of my 2002 Tbird TBC Cold Air Intake CAI002. I now have the chrome, top protector kit (installed), the hood bezel strip, the Cold Air Intake and this order for the headlight protector visors. I'll forward a pic in the spring. I look forward to speaking with you, later on, re possible hp increases for my 2002 Tbird. Thank you,Wayne Brooks 2-24-11
We bought the hardtop chrome trim last year and love it. It looks great. We were pleased with how quiet the top was sitting on the trip during the winter. When I took the top off today, I can see how the trip kept the paint protected from the top too. Great item! Ken Ferguson in VA (3-3-08) I HAVE JUST RECENTLY ACQUIRED THE DASHKIT FOR MY 2005 T BIRD. CLASS, THATS ALL I CAN SAY. NOW MY HUBBY WANTS TO ADD IT TO HIS 08 CHRYSLER 300! I HAVE ALWAYS BEEN PLEASED WITH EACH PURCHASE EVER MADE FROM THUNDERBIRD CONCEPTS. YOU ARE THE BEST.HANDS DOWN. I WOULD HAVE ABOUT 20 PICS TO DOWNLOAD TO SHOW ALL THE IMPROVEMENTS. YOU PROBABLY DONT WANT THAT MANY, SO TOO BAD! CAROL GRIFFITH- UNION CITY, TN (3-5-08) Wow, that would be wonderful.
Aaron: I think you guys are doing a fantasic job of satisfying all of our TBird needs! Thank you for all of your hard work, creativity, and professionalism. By all means, keep up the outstanding service you are providing for years to come! Greg Hlinka (February 21st 2008)
When I go to your website I feel like a little kid in a candy store I want everything I see but I must make a choice because mama will only let me spend a limited amount of money. Thanks Aaron, Thank you for your reply. I received them today in the Mail. Quick service! PS... I will be placing more orders in the Hi Aaron, I bought my 2002 T-Bird in 2003 with 1800 miles on it. It now has 11,000 miles. It looks better today than the day I bought it. I have added the Premium boot and floor mats. I continue to receive compliments whenever my wife and I are out driving. It is black with the retro rolled and pleated interior look. Thanks, Dan 7-24-10
Aaron, The Thunderbird cover works great on my 2002 Thunderbird. This is the second one I have recieved from you. My son is using the other to cover his SST Race boat fit perfect... Thanks again for getting it to me so Fast. Your great. I will be odering some of your special accessories in the spring. Thanks again Jenay ( January 2008
"You were so helpful last year when my purchase of a Thunderbird hood bezel and a replacement both had to be returned.
"Aaron- my daughter sent the floor mats to me as a birthday present. Like all of your products, they are really nice and add to the appearance of my car. For us T-Bird enthusiasts, your site provides many neat gift ideas for friends and family who want to buy something special for those of us who may be "hard to buy for". I received my Borla Exharst and have had it installed on my 2004 Thunderbird. You can't imagine how pleased I am with it. It really brings out the "Thunder" in the Thunderbird. It is not too loud, but gives an impressive feeling of power. I appreciate the quick service. Thanking you again, I remain Yours truly, H. Lee Keesee
"The boot fits perfectly, and is exactly as advertised. It’s a very soft supple cover, that looks great and is extremely easy to put on and take off. I have the OEM product from Ford, and its just an expensive piece of junk. I’d recommend your company to anyone looking to enhance their TBird. We are a select few that enjoy its understated elegance, and your company fits right in." Clive M. Howard in Canada (11-13-07) I have as you know ordered from you befor and am pleased with your service. I also am now looking forward to the Floor Mats you have promised. Charles Meyer 5-17-10 Aaron,The timing of the new headlight bezels was SO perfect! My husband and I just put on the scoop bezel, 8 pc trim pack, wheel well accents and the chrome license plate cover yesterday. It looks SO GOOD I determined right then and there to order these other pieces to give her even more 'bling'! I will send some pics when I can of my '04 Merlot! Hi Aaron,Owning a T-Bird convertable in New England is risky business as you can imagine. Last Friday, as I was washing my car (purchased 2/10 but unable to put on road til 3/17 due to our stellar weather)I was lamenting that there were no splash guards to protect my bird from the #&H% that I painstakingly remove every week. Today, Mother's Day, yours was the 1st email I read. A very Happy Mother's Day for me. Thanks!! Ellen in New England (Mother's Day 2010)
Your endorsements and support of TBird owners made my decision to purchase very easy. Looking forward to meeting you at TBird 55th Anniversary in Dearborn Michigan Bob Clarke, May 2010
My wife just loves the way her TBird looks when I put your products on. Her's is a 2002 Torch Red with the hard top. She loves the portholes and has yet to take it off in the three years we have owned it. Keep up the good work. Looking foward to more items for her bird. Scott Remy May 2010
Aaron, thank you for sending the clips for the fender wells, i am very impressed with your service and am just about finished working on my car. will send pictures in the near future. john saraceno 6-20-11
Thank You So Much for the calender and catalog you sent my father.....he was thrilled just wanted to let you know you made his day totally. He looks so forward to things in the mail and we ordered the money clip for his birthday this year and also we ordered the watch (which he loved for Christmas one year) he also ordered the soft boot and loves it with the case. One happy customer! Thank You, Kim Chastain 6-20-11
I shopped around and you were the best price for weathershield car covers. Nice to get a thunderbird specialty item at a good price!!! Todd Arney May 2010
Hi Aaron, A big THANKS for getting this together for shipment. I bought the Bird new for my wife Lucy on Valentines day of 2004. It had a giant bow on top and it faced her as she opened the garage door when she came home from work. She always wanted a Bird since she was a teen. The Bird is Merlot in color and coming up on four years old and only 16k on it. We now live on the Gulf coast of Florida and the weather is ideal right now for top down. After they are painted, I plan to install and have ready for the morning of the 14th for yet another T-Bird surprise. Thank you, Aaron: Just follow up on the trim. We installed the hardtop protection trim it yesterday and it worked out perfectly. All the sqeaken and swaken from the hard top is now gone.
Hey Aaron, 6/1/2011,my Soft Cover arrived. It fits like a glove and helps the look of the car greatly. Thanks again for a fine product. Type at you on the next order.
Pictures will be coming to you, Aaron.... also, I had a large TBird "wing" embroidered on a piece of cloth by another TBNer a couple of months ago (calls himself "Bunny Lou"... do you know him? ) Anyway, my upholsterer will stitch in this wing in the centre of your boot cover after it is covered in white. Should look awesome.
Dear Aaron - "thanks for the holiday greeting. I have wanted to advise you that your Borla exhaust system on my '05 has matured into a very nice smooth, low mellow sound when cruising, and is pretty authoritatively snappy when you get on it - perfect and I couldn't be more pleased. I am now looking at the cold air intake systems that you are offering and truly want your opinion on the one that will give the best performance. I like the fact that your newer offering, the TBC system has a black appearance (vs. the chrome look of the K&N Typhoon) and agree that the former would look better under the hood; however, I would really like your take on the performance issues between the two, cost aside here. Thanx, and best wishes for a continuing good holiday season and a successful new year for you folks at TBird Concepts. Your products are great. I am looking forward to your comments. " Dear Shawn,
Thank you, Alyssa. I love your website and your Thunderbird items! I will purchase additional items in the future.
I just wanted to let you know that I received my order on Saturday. The floormats and tag frame look great! Thank you for all of the help with this order! Thank you, Donna Vincent, Kershaw, SC (8-21-07)
"I just received the mats. They are great. Not only are they much more plush than the originals, they fit better as well. Thank you for your friendship to me and Dad...BTW,,,I LOVE, LOVE,LOVE my retro visors for my headlights...My car looks so mean now...It gives my bird a sleepy look...So beautiful! The pics attached were taken before I purchased your product... T-Birds Forever Pal!!!!! Thank you for your time... your pals in Arkansas, Kent O'Daniel and my Dad,,, Warren/////////////// (1-26-10)
I've just recently purchased '02TBird Midnight Black and I'm Lovin driving all over again, now in my late 50's it's a blast. Just discovered your site, love it also............ Wanda July 2010
Aaron, I ordered and installed my hardtop hoist. It works great and is very easy to install. Due to some physcial restraints, I store it up near the ceiling so it's always ready to lower onto the car. This is a great buy for anyone that likes to use their hardtop from time to time or just to make easy storage without scratching their car. Thanks again. Bob Hawk July 2010
Love this shopping experience! Thank-you for all the great products, I'm new to your site and I'm having a lot of fun just browsing and looking at the great selections. Thanks, Wanda,
i_purchased_from_you_because: All of the above. i_found_your_website_from: I'm A Repeat Customer customer_suggestions: Continue with the great suport and I will continue to buy from you! Good job Nathan. (7-18-07) HI. GOT ALL THE CHROME PIECES I ORDERED. GREAT FIT/EASY INSTALLATION. ALL 5 PIECES TOOK LESS THEN 2 HOURS. ALREADY AM GETTING GOOD COMMENTS ON THE NEW LOOK OF MY BLACK 2003 T/BIRD. VERY HAPPY WITH ALL THE PRODUCTS. THANKS DON (8-9-07) I bought my 2004 T-Bird last year and absolutely love it. I told my husband to forget buying me diamonds - I wanted Chrome for the T-Bird. We started with the license plate and have been customizing it ever since. The car is a head turner for sure. We ordered the hoist system for the hard top and I am able to take advantage of the "drop top" in the warm weather. Don't know if I look as sassy as I feel, but it sure has made me happy. Thanks for quality of goods that you offer and the quick delivery. Liz Lamberth (3-21-07) The
new door sill skins arrived in good shape today. They were packaged much
better than the first pair. I shipped the damaged ones back on Tuesday,
so you should receive them soon. Thanks for the quick exchange. In this
age of "no customer service", you guys are doing a great job!
Just keep providing the same quality that you have and I will remain a loyal customer. I wasn't going to add too much bling, but each month seems to tempt me to add something else. My 1965 has a tonneau cover and I may get one for my 2002. Still not convienced that hte fit is good from some of the pictures I have seen.
Hi Aaron, I am very happy up to now about the quality of your goods that you are providing to your Tbird customers and to me. I received also the dash kit urban metal in an excellent condition. The packaging is excellent. No damage from California to Québec in Canada. You are providing a very good service to your customers. Thanks and Regards,
thank's, for being here,
We love our fun car and we are doing a road trip--and at 54 and 56 we are enjoying life--feeling young again! thank you for your kind words ---we will let you know what we think!--Your note made me feel special ---see you on the road!
Dear Alyssa, Received hardtop cover today, Thanks for keeping me posted. Great service. Thanks, Glen Burgess
(3-28-07) Nathan, "As
always with any transaction you become involved in, Thanks
again. I look forward to getting more of your Kipp Perry (1-15-07)
Happy New Year Nathan, Once
again, thank you so much for all of your help and I would Best
regards, Thanks for your help.
Dear Nathan, "Thank you for your prompt response and good suggestion. Sincerely,
"I
received my T-Bird hardtop protective trim
last week. When I Jim
Patton I
look forward to doing business with your company in the future. Thanks
again for your response. Thanks
Aaron. I had the door sills installed and they
look even better Thunderbird
Concepts, Thanks Aaron, Dear Thunderbird Concepts, I have to tell you we have been enjoying our 2004 thunderbird. When we purchased it, we purchased all your trim kits and we have had so many compliments; people actually take pictures. One day a Lady backed up into me, and had to buy more products from you. Then after that was all taken care of my husband backs out of the driveway one sunday morning to get the paper and doesn't turn to look just back up, I think maybe he is taking living in Florida to serious. He scaped the side we had just refinished. So now we decided to have it fixed one more time. Thank you again. I really appreciate your line of products. Thank you again and hopefully no more accidents, or we will have to contact you again, and you still have a few things we might like to have later on. Donna
Shea (Oct. 16, 2006) Dear Nathan - I apologize for not getting back to you, but right after I sent my question in, my PC went down, and I am just getting back online; anyway thanks for the answer on shipping the Borla system to my installer, and your observations on the sound. As soon as I coordinate with my installer (closed for the weekend) to insure they are watching for the shipment of the system, will order it early next week. Incidentally, my previous items ordered from you folks were shipped fast, arrived in perfect shape and are everything that was expected - appreciate the good products and service. Sincerely, Phil Perry (October 9th, 2006) "Would love to be able to purchase Tbird floor mats to match my Cashmere Special Editions Light Ash interior. Not all of us have Black interiors (though I know the majority of birds do.) Can you help us light colored interior guys out? p.s. purchased the interior cover and absolutely love it. It's saved me from more bird and tree sap accidents than I can count!" Thanks, Thank you Nathan, this is my second order from Thunderbird Concepts and I am extremely pleased with your products, your customer service and my whole experience, Thank you. I will let you know if it is not here by Monday. Have a good weekend. Sherri (August 18th 2006) Hi Nathan, Just a follow up note to let you know the wrench for my hardtop worked perfectly! I am now cruising with the top down. Thank you so much for your product guarantee. Mostly I wanted to tell you how pleased I am with your customer service. I have ordered a number of accessories from your site and each time everything has been delivered promptly and exactly as advertised. It's refreshing to work with a company that values customers the way you do! Thanks again, Penny Ream (August 17th 2006)
i received my tonneau cover, Hi, Donna Hardy (August 7th 2006) "I
recently purchased the trim kit for my 2002 T-bird.
WOW does it ever look great!!!! I can hardly wait to see what it looks
like after getting the surrounds for the door handles and Thanks Again, Marilyn Johnson (July 24th 2006)
"I received your stainless
steel strip for under the hardtop. I'm -Dennis Trapp (July 17th, 2006)
Thanks Aaron, you guys are great. Aaron,
"Just ordered a
dash kit from you.... great price!" "Rec'd the top
hoist and it worked like a charm with some help from my son and son-in
law. I don't think we could have removed the top without it. Thanks !" "Received
the Hard Top bag and Cart, they work great!" "Great watches, my wife and I love them. We get compliments all
the time!" "Received
the T-bird Watch and love it. I even love that it has a date display." I love my new watch
and thanks for the fast delivery. "The
watches are great and we love the cute little tin box it came in, I display
it on my garage rack car collector section in my garage! Thanks you." "These guys are the finest of people. I just got my Dash Kit at
a discounted price, and it is fantastic! I recommend these fine people
highly." I just wanted to tell Thunderbird Concepts and TBN members that I am
more than pleased with my two-piece Roadster Tonneau! The T-bird Blue
is the exact shade of my car. The money spent was well worth the product.
Thanks Thunderbird Concepts for a job better than well done. "I love the quality and the security that comes with having my new
Hoist, Thanks!" "Thanks, great Hoist lift!" "I wish I would
of known about your Hoist Lifts 2 weeks ago, before I dropped my Hardtop."
"Received
your Hardtop Hoist, love it, thanks." "We
received your Technalon Cover yesterday and love it! The quality is excellent.
We have two Thunderbirds and want to order another cover and a license
plate frame." "Second time we received product from you: thanx for the prompt
delivery!" Hi Aaron...Just wanted a confirmation you received my previous email with the credit card information for the shipping cost on the car cover...I am grateful you are going to replace the other one...it speaks to your integrity as a person and business. I would be happy to write a testimonial about your business practices and wanting to make the customer HAPPY.... "Received the watches, Thanks." N.D. "Received Tbird Watch already & it looks perfect! I’m
very impressed with your service." "Your Roadster Tonneau is terrific!!! "I think
Ron is the fifth T-Bird owner to as me about your tonneau. Not only was
Ron going to the races, but the road on which he was flying out of control
(slight exaggeration) is a well known radar speed trap, with a 35 mph
speed limit. Which brings me to a marketing tip .... in my opinion, your
T-Bird Tonneau is a price inelastic commodity. I suspect a price tag of
say $1500 or $1800 wouldn't negatively impact buy decisions. "Hi, Installed the brushed aluminum dash kit today in my 2003 T-Bird. It looks outstanding and all the pieces fit perfect. If I can do it, any one can. I ordered on Monday and recieved it on Friday, just super service! " Thank you, "Thank
you for the prompt response, I greatly appreciate the excellent customer
service." "Thank
you for your prompt and honest response. Its really a pleasure dealing
with a company that doesn't try to appease a customer with inaccurate
information."
Thanks, "I appreciate your kindness and look forward to receiving
the soft boot for my special thunderbird." "Thanks- Tom &Trish B. (Westerville,OH) Jeff H. (Canada) "Thank
you for your reply to my resent e-mail. The car top hoist did arrive Thanks, Steve D. (Washington) "Just want to thank you, once again, for the
beautiful keychains. (ThunderIsle Event... www.thunderbirdnest.com) "I
got to the office this morning and the Keychains were setting on my desk,
must have came late yesterday. They are beautiful, and the quality is
very impressive, everyone will be thrilled. I will post something on TBN
by this evening. (
Desert Thunder Event... "Thanks
again for the Dash kit for our 04 Bird. I'll get pictures to you soon
of the installation. But for now Here are a couple of shots of the Continental
Kit for you to use. You've always been great to me, and to TBN, so please
feel free to use these photos any way you deem fit (cropping, etc) Aaron, I love your site with all the great views of the products. I'm looking for a license plate bezel that says "I worked for Ford... I still drive a Ford" The company collection had it but no longer. Your communication emails kept me thinking about accessories. i_purchased_from_you_because: All of the above. i_found_your_website_from: I'm A Repeat Customer customer_suggestions: Very satisfied on all my orders.
"I will send you a link to a series of
pictures of my thunderbird top hoist installation. It works great on both
the '57 and '03 bird. Kent M. (Claremont, CA.)
I do want to say that everyone I've had communication with at Thunderbird Concepts has been more than gracious and helpful! Thanks for great service! Bonnie Cockrum
"Just
wanted to give you a final update and comments on the roadster tonneau
cover. I received the tonneau cover on schedule and in perfect condition.
I immediately took it to the painter, who completed the work in three
days and did a fantastic job. It is now on my Tbird and I am cruising. SIncerely, "The
soft boot cover we bought is a great product." "The
car show went great today...I took second place in my class but it's "Thank
you for your prompt reply to my problem. I can truly say you have given
me good service and I am very happy with your products. I haven't had
a chance to install your Hard Top Hoist Lift, but I am sure it is better
than pure man power, oops dropped it. I will certainly recommend you to
my fellow T-Bird owners. "I just
received my T Bird car cover from you and am thrilled with it!" "Received
my trim this weekend. Love it……"
I received the boot cover via Fed Ex Saturday afternoon. I have been searching for a different piece for the front of my hood
air scoop for my 2002 TBird. I thought I saw it on your site but it is
not there. It has a t shape extending from the present scoop out to in
front of the present trim piece on the existing scoop. I thought it was
your site as it was on a California site page. Can you find one or do
you have one and I have not found on your site yet. I have ordered from
you earlier. A wind baffel. Best thing I ever did. I have looked and looked
and found it on your site. Works like a charm. You may get more orders
as a result of the one I have. "Thanks for the quick response. By the way, the bezels
and upper trim look awesome on the car. I also ordered the windblocker." "Thank you! This is very cool, and because of your
willingness to compromise with me I have placed my order." "Thanks. The
hoist works really
Aaron, Aaron Our trim was delivered today. All in good shape. Headed for a road trip next week. Will give it a true road test and let you know a performance report when we return. Thanks, "I wanted to let you know that I received the three replacment pieces
on thursday 9-15-05. That was very quick I did not expect them for another
week. "We just got back from a 1600 mile trip and here are my comments
on the Wind Blocker performance. AARON- Got the Hardtop Cover today. Thanks and it also looks great. Hope to do more business with you in the future, Jim (Nov. 5th 2005) I received my car cover a couple of days ago and it fits my car perfect.
When I saw the box from fed-ex, I would have never guessed my cover was
in it. The box was the size of long stemmed roses - in fact I thought
someone had sent me flowers - and I was right the car cover meant as much
to me as receiving flowers - the only draw-back was I had to pay for the
cover, but it was worth it to get what I ordered. "Trunk mat looks great! Thanks." "I just
received the Roadster Tonneau top yesterday
and I think it's just beautiful!!! I was driving around and a
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