Thunderbird Concepts Testimonials

Aaron- the tonneau came out fantastic. The guys at the Ford dealership did a great job on the painting. When I picked it up this morning, they gathered round to see what it looked like on the car. " Sweet ride" they said. So now with the grill and tonneau, I'm starting to get the car like I want it to be. Thanks for the quality piece and extra effort during the order process. By the way, I saw the 4th of July picture on the web-site. Cool, thanks.

Peter L. (July 26th 2007)

Photo courtesy of Peter Lepir.

Please send us your photos or feedback anytime.

(send photos to "aaron at thunderbirdconcepts.com" email address) Thank you!

And... Some More Years Of Feedback From Our Valued Customers Below:

Dear Thunderbird Concepts,

Just a note to let you know I received my hood scoop bezel, side accent trim, rocker panel trim and fender trim all in about a week. The boxes were kind of beat up, but your items were all ok. I got everything installed today in about 3 hours with minimum problems. Our yellow 2002 T-Bird looked good before, but now it looks great. I would love to attach a photo if I can figure out how to do that.

Thanks for all your fine products!

Dennis in Topeka, KS (3-16-07)

Dennis's Thunderbird picturerd here with Stainless Steel Fender Trim, Side Accent Trim, Rocker Panels, and Hoodscoop Bezel. Photo courtesy of Dennis.

Peter Lepir's Thunderbird pictured here on the 4th of July 2007 with the Thunderbird Concepts.com Tbird Grille.

Dear Aaron. I have had other dealings with you even a return and exchange. I find you very honest and also proud of your company and products. I think the splashguards will be a great addition to my red t-bird. It seems to me that you treat your customers like you yourself likes to be treated. That was how I was before I had to retired. I look forward to more new and exciting products for my t-bird.

Dennis Gianotti (7-08-09)

We just drove our tbird 1400 miles on vacation and many times when we would stop to eat or get gas people would come up and ask many questions about the car. I have had 4 Corvettes starting with a 1978 thru 2001 none of them got the looks and the questions like this car does.
Keep up the good work.
Robert Martin
Prosperity, SC 29127 (8-3-09)

"I just received the Roadster Tonneau top yesterday and I think it's just beautiful!!! I was driving around and a
girl stopped me and said, "that is one sexy car". Looks from all around. I can't wait to get in
the car and drive around. You've done a great job Thunderbird Concepts!"
Dale Dougherty 2-14-2002

(Note on Dale's testimonial: Dale was one of our first Roadster Tonneau purchases. We had a heck of a time working out the bugs on the interm of this first of it's kind innovative and functional Roadster Tonneau product addition for the Tbird. He stuck by us with the 3 month delay in the interm of the product, and we stuck by him. It was a test for both of us, and the outcome turned out positive, and fun. We are very proud of this. Looking back on this, It was almost like a test to see if Thunderbird Concepts would ever cease to exist. We passed the test when it could of been so easy to just give up and drop the ball. This was our very first product and I'm glad we were put to the test. It has formed the foundation of what Thunderbird Concepts is today.... Always stand by the customer and treat them with respect as a friend and a client. So, just in case you were wondering, that's the story behind Dale's testimonial! Sincerely, Aaron Scott, Owner.)

Happy Easter weekend Aaron,
As one of the owners of TBN, I speak for all 8 of us, thank you for supporting TBN. Your contributions and unique ideas for T-Bird accessories are well appreciated.
Thanks again,
Charlie (4-3-10)

Hi Aaron, Thought I would send you pictures of the trophies I have won for the car and no doubt due to your products on the car.
Thanks Aaron ..Mike Natale 2-28-11

Here is a photo of my T bird with first place tophy for my class (81 thru 2007 Ford) at our annual Jack Roush Day car show. Manchester, Ohio is Jack's home town. Every October he comes home for a dinner and car show. He donates items from his race cars fo an auction and the procedes go towards the town. It is a great show with around 325 to 350 cars, mostly Mustangs but a lot of beautiful cars and getting bigger every year.
I thought you might enjoy this or even if I'm lucky put it in the calender. Anyway share it with the rest, it just goes to show that people still appreciate the our wonderful thunderbirds.
Sincerely,
David and Jackie Fite
Manchester, Ohio

Hi Aaron,

I was very pleased to receive my first copy of your Thunderbird Concepts Newsletter for June 2008. I was amazed at the amount of interesting information that it contained. Being a new owner of a 2003 Tbird, I didn’t know that anyone had continued to promote the Retro Bird after it died but, I did know that there were some club memberships here in the states.

Another surprise to me was the existence of the 2001 Tbird Collectors Table Book so I took advantage of your special offer and ordered one with the bonuses that are still available and I have received confirmation that shipment will be by 6-6-08.

I downloaded the free 2008 Tbird Calendar and printed out using photo paper and it came out great!  A nice job was done in laying out the pages with photos of owners Tbirds.

I am sorry but, my computer does not show video very well so I missed out on that part of your newsletter.

On the update for your June Newsletter, I wish to thank Dot for the very fine work that she did in creating the 2008 Calendar, WELL DONE!!. I also like the looks of the bird with the Merlot color, my 2003 is Mountain Shadow Grey and currently has 11,125 miles on it (I will try to attach a photo for you if I can).

Chett (6-4-08)

Aaron,
The products and services that you offer for our Tbird's are great! It is a pleasure doing business with Thunderbird Concepts.

Chett Bodette (10-1-08)

Hi Aaron  

Thanks for all the help getting my lift working. Not all companies would be so helpfull. I did as you suggested. Went to car show and craft show. Had a great time. I'm thinking about purchasing the hood scoop you have on your sight. I think it would look great on my car.

Ed Clement  5/18/08

Aaron,
Attached are some of photos from my work on the Tbird over the winter.
I have my fist Grandchild she too is a Tbird fan.

Keep up the good work.

Morgan Loch
Eat.Learn.Live
Food & Nutrition Services (June 2008)

My wife Janice and I own an 2005 Special Edition T-Bird.
We have several items from your store. We enjoy your website and really appreciate the items you offer for Birds.

Thanks so much and keep up the good work
Larry & Janice Palmer
Odessa, Texas
(June 18th 2008)

Hello Aaron, never did like computers that much,LOL. hope the picture goes thru this time. the hard top trim and tonneau cover look great
 gordon gentile (6-27-08)

Hi Aaron: Just a note to let you know I appreciate all your help. It's great to know you care about your customers. I always enjoy ordering from your company. Again Thanks. Dennis 9-10-2009

Pictured here is Richard Hoke

Aaron,
Here are a few pictures of my 2003 Thunderbird. I've always been partial
to blue. It is one of a kind, was originally white and I had it painted Bright Atlantic Blue,
which was the color of my '98 Mustang Cobra Convertible I had before this
except it had a white convertible top. I bought the hard top hoist from you and I
changed the wheels to American Racing Fusion wheels and have the Stainless Steel side
trim on it along with the hardtop trim and tailight bezels. I now have the top door trim
and the Urban Metal Dash Trim and I also have custom sun visor and headrest
covers on it along with Borla exhaust and K&N cold air intake.
The next thing I want is the 2 piece tonneau cover for it. Thanks for all your help.
Richard Hoke (10-12-09)

Thanks Aaron,
I have been down for a week, feeling a bit better now. Happy to hear
the mats are coming!
If you use one of these pics I bet some people are going to buy those
leather mirror covers. I was tired of cleaning bird poop and couldnt figure
out why. I got up at sunset and caught the culprit lol. Have fun and thanks.
John Roberts (July 2009)

Aaron,

Hello from Ken Scribner...I ordered (4) sets of the Hard Top Trim for the Tulsa Classic T-Bird club members prior to us taking 14 T-Birds to Eureka Springs, Arkansas for the 38th Annual Vintage/Classic car show. As you had requested, I have sent pictures of (3) retro T-Birds that where able to attend and the fourth had a more important engagement that weekend and could not travel with us so I do not yet have a picture of the 50th Anniversary T-Bird in the Cashmeire White color that looks so classey with the hard top trim and the owners are so pleased with the look. I will get a picture of this car to you soon.
The owner of the green T-Bird pictured (Pacific Coast Roadster Edition) chose to put his hard top back on before our trip, so you cannot see the trim underneath the top but reported that the installed trim completely eliminated the ongoing rattle behind the drivers seat that was once there but now silent with the hard top trim in place. I feel you have a "homerun" product with the Hard Top trim with perfect fit, function and appearance.
Once again, the Tulsa T-Bird Club members wish to express their gratitude to you and the staff of Thunderbird Concepts for getting the back order of this product and shipping to us in time for us to install the trim prior to our departure for the car show. All of us "retro" T-Bird owners look forward to future business with you.
In closing, the Classic T-Bird Owners asked me to inquire if there is anything similar offered for the 1956-1957 T-Birds so the clear mylar tape application can be eliminated with something as equally elegant as the Hard Top Trim for the retro T-Birds.

Best Regards,
Ken (The Merlot T-Bird is mine) (9-9-08)

Pictured here is Ken Scribner's Merlot Tbird with the Thunderbird Rear Deck Hardtop Protection Trim. (9-09-08)

Hi Aaron, sends a picture from Sweden and our "Santa". It is me and my granddaughter making x-mas for kids in a kindergarden. You can use the pitcure if you like. Marry X-mas / Björn December 2007

Björn Ljungquist
Göteborg

Bjorn pictured above with his Tbird BEFORE a majority of his new Thunderbird Concepts items. See picture below for his added additions; White Wall Tires, Fender Trim, TBC Cold Air Intake, Side Accent Trim, Borla Exhaust, Continental Kit, Hard Roadster Tonneau, Hoodscoop Bezel, Spoke Rims, Top Door Trim, and Tail Light Bezels.

Valued Customer; Bjorn, in Sweden pictured here with his Cashmere Tbird and Wife Agneta

Today I got a BIG load from Florida. The tyers, rims and some more. I couldn't wait to open the boxes with the rims and they where wanderful. I´m very happy. Tomorrow I will unpack the rest. Sometime next month I will also arrange a fotografer to pitchure my car. I´ll send a photo to you too.
I also have the borla system on an got a marveolus sound. (the old streeter is happy).
Thanks once more and have a nice weekend / Björn
Björn Ljungquist
Göteborg (3-14-08)

Hi Aaron, I talked to my "paintshop" today, and they say the tonneu is made in a very good quality. And I´m happy.
Have a nice weekend. Soon the snow is melting in Sweden / Björn

Björn Ljungquist
Göteborg (4-4-08)

"Dear Thunderbird Concepts,

Claudia and I live in a gated community of 329 houses on the site of a one time country club. Every 4th of July there is a parade with prizes. This year there were 11 convertables (MB, BMW, JAGS, ETC.. and ONE TBIRD)

My wife, Claudia, won 1st Place and I'm sure it was all because of your Tonneau!"

-Firman Cook (July 17th, 2006)

Aaron,
Thank you for delivering the items I ordered from your company. I am quite please with everthing that I received. I'll be looking forward to doing business with your company in the future.

Jon Jennings (May 11th, 2006)

Enlarge
Pictured here is the Jenning's with their new Thunderbird Soft Boot. He also has the Tbird Hardtop Cart.

Aaron,

WOW!!!!!!!!!!! You are fantastic. We could not believe all the items that you sent in the "Goodie Box" for our TBN Shack-Up Inn event. Margaret and I both appreciate your support and participation in TBN.

Since most of our members who are coming to Shack-Up Inn will be at the event in New Orleans this weekend, we are going to wait til next week to announce that we have received a very generous goodie box from you.

Thanks again,

Charlie (SixPac) and Margaret (Ms Mitchell) (a.k.a. Birdwings) (4-7-10)

Dear Aaron,
"My wife and I both drive 2002 Thunderbirds. She never removes the roof on hers and I take my roof everytime I get a chance. We love the cars and the only complaint we had was the rattle in the top similar to the 1950 convertibles with the soft top up. In November while surfing the net I found your website and ordered her the Hard Top Trim. I received the trim in a short time and installed it on her car. The trim eliminated around 80% of the rattles and squeaks. We were not interested in the beauty of the trim just how well it worked, because once we installed it, the top was on for good. I was so happy with the trims results that I ordered another set for my car. I got the same results, around 80% of the noise eliminated. After installation on my car I noticed that the trim did not adhere in one place. It could have been a defect, or myself the novice installer at work. I contacted you about another piece of tape to correct my minor problem. Instead you sent me another complete kit free of charge with no questions asked. Yesterday we changed out the trim.I was surprised that it took alot of force to get it off, and of course the old trim is not flat due to the pressure that we had to use to remove it. In closing let me say how happy we are with the Protection Trim and more so the way you operate your business and treat your customers. Pictures to follow.
Thanks Again, "
Bunny Pearl in Texas (Jan 17th 2006)

Mr. Barnard Pearl with his new Ford Thunderbird Hardtop Trim

"Your T-bird top hoist is great, I have 12' ceilings and
I don't even know that it is there."
P.K.Anderberg (April 28th, 2006)

"By the way I ordered the wind blocker a few months back and I love it. Its one of those things you wonder what you did without it."
Have a GREAT Day,
Vita Powlison (April 25th, 2006)

"As a new car dealer and Thunderbird afficionado, I am very
impressed with your quality and service based on my first order for a soft
boot."
Barry Rost (April 27th 2006)

Aaron ,
Thank you for your quick response to my replacement request ,as usual you excel at customer service. I just returned from a short trip to find the replacement mirror covers already delivered to my house. I will get the defective set in the mail and return them to the address you provided. Thanks Again
David J Cannioto (April 13th 2006)

Thanks Aaron,
I too am in business (handyman and high-end appliance installation and repair). One of the reasons for my success is that I take care of my problems..even years later. I can tell you are a man of principle. I'll let you know if I have any problem.
Thanks,
Jim 2-17-11

Aaron I buy from you because you offer great products and you have always stood behind what you sell. Here in south florida I show my car at many shows and have won 4 awards for it.I am always asked where I got my accessories I always tell then thunderbird concepts.

Michael Natale 2-17-11

"Dear Aaron:

Just wanted you to know that I received my hard tonneau cover, and it looks beautiful! It was delivered on time and in excellent condition. You did a very good job of packing and shipping! No damage to the container or the tonneau cover. As soon as I inspected the tonneau cover, I delivered it to my local Ford Body Shop for painting. They did a beautiful job of painting and clear-coating it for me. The tonneau cover is now installed on my T-Bird and I must say that it makes a great impression on everyone. In addition to the tonneau cover, I have already installed custom fender skirts, continental kit, Borla Split Rear Cat-Back exhaust system, and a K&N Typhoon cold air intake system! This tricked-out '03 T-Bird really turns heads! The only thing missing is my whitewall tires!

Thanks again for the great job on the tonneau cover! Now, I look forward to hearing from you about those great looking whitewall tires! Thanks in advance for your speedy response to this request!"

Sincerely,
Greg Hlinka in VA (1-25-05)

Aaron- I installed the tail light bezels a short time ago on my 2002 black Y-Bird time ago and they look great. I installed the "retro" version of the headlight visors 4 days ago and I am really impressed with how good and natural they look, and with how easy they were to put on. I meet each Sat morning with a men's group and the T-Bird is always a topic of conversation. My '02 looks and drives show-room new- your products really help make it unique-
Thanks- Jim Akins 2-21-11

The web site is great and it is always a pleasure working with Shawn whenever I have any questions. I'm glad you guys are around.

Rick Sanza (1-20-10)

Good Morning from Germany,
My order has been delivered yesterday - great!
Thanks a lot for all the stuff, quick delivery, great packing - i love it.
Bye, Dagmar (3-3-10)

"Thanks Aaron, I just received your rear deck protectors and was very impressed. I hope they stay in place over time. Great products."
Cliff (Jan 13th 2006)

Hello Aaron!

On February 28th, I received my new set of Michelin Pilot white walls! They are beautiful! Great quality tires! No problem at all with shipping and installation! They really look terrific on my T-Bird! The perfect custom accessory! They really add that special touch of class!

I can now say that my 2003 T-Bird has been completely customized!! (My wife was very happy to hear that!!) The modifications included the following:

* Continental Kit (with T-Bird emblem)

* Rear Fender Skirts

* Borla Performance Split Rear Cat-Back Exhaust System

* K&N "Typhoon" Cold Air Intake System

* Michelin Pilot White Wall Tires

* Roadster Tonneau Cover

* Sylvania SilverStar High Performance Lighting

* Chrome Hood Scoop Bezel

* Chrome Engraved License Plate Frames

* Last, but not least.........White Fuzzy Dice!!

Also, Aaron, you asked me to send photographs of my T-Bird after the customization was complete. You'll be happy to know that the photos are in the mail!

The photos are yours to keep and to do with as you wish. Let me know when you receive them. Any other feedback is also welcome. I'm always open to comments and suggestions! Thanks, Aaron, to you and your guys for helping in making my T-Bird something very special!

Sincerely,
Greg Hlinka in Alexadria, VA (March 13th 2006)

Mr. Greg Hlinka's "Mistress" in VA

Greg Hllinka Enters His First Tbird Show And Wins With Thunderbird Concepts Accessories!

"Last September 10-16, 2007, The International Thunderbird Club held its 14th annual convention in Bethlehem, Pennsylvania.  The convention was attended by a couple of hundred Thunderbird enthusiasts and their beloved Thunderbirds.  Needless to say, it was breathtaking to see all of those beautiful birds gathered together in one spot for the convention!  Every model year was represented.  I entered my Thunderbird Concepts accessorized '03 "MS TRISS" in the formal judging competition.  It was the first time I had ever entered my TBird in any auto show event.  Much to my delight, and surprise, I was awarded a First Place trophy in the Touring Modified Class!  That was quite a proud moment, thanks in part to modification accessories from Thunderbird Concepts!"

Sincerely,
Greg Hlinka (3-21-08)

Thank you, Aaron. I spoke to Sean earlier today about this issue and my new order. Your customer service is outstanding. Jim (12-15-09)

Hi Aaron:

I received my Thunderbird satin jacket, and I can't thank you enough. I love it! Everyone loves it!. I also love the polo shirt, and of course, I STILL love my red 2002 T-Bird.
I can't wait for the 2011 calendar to come out. What great pictures there were in the 2010. I'm going to send a copy to the lucky lady who has my first T-Bird.

Thanks again, and happy T-Birding,
Linda Reynolds 10-26-10

I installed the Hardtop Protection Trim several months ago, and we finally put on the top last weekend. I bought the 2003 in late August and only had the HT on for the ride home from the dealer so I don't remember if it had any squeaks, etc. or not. When we took the top off, I noticed the scuffs so the reason I bought your strips.

Anyway, we put the top on last weekend and it is amazingly quite - not squeaks or any noises other than the tires on the road. You have a great product.

Bottom line - well worth the price, and it is a good product.

Bob Cunningham 10-27-09

This is awesome. Your level of customer service is exactly what I would expect. I will recommend you and your company to everyone I can.
Thank you so much for the spot on response to my problem.
Regards, Steven "J" (10-25-09)

Good morning Aaron
Just wanted to send you a short note to you. Thanks A-Lot for the shirt and licen-plate. Both looks very cool on me and the tbird. The other itms looks great too that I had ordered. The ss hood scoop bezel and the ss body strip that protects the hardtop on the body. Both were very easy to install. I am looking forward in getting more items for my '03 red bird.
Thanks again
Randy 4-15-10

Aaron:

Love your products and will be buying more. The Bird-Bra is fantastic. Bought it a year ago and it still looks as new as the day I put it on. The headlight covers are a real eye-catcher. I have had lots of positive comments about them and the Bra.

It is my high regard for you and your business that prompts this email.
ALOHA! -John P. 3-18-10

Hi Aaron,
The other day I was looking at a consumer guide to used cars. Under
the worst cars of all time because of reliability issues, low and
behold, there was the 2002 TBird.

After nine years, and 50,000 miles, I'm wondering just how long it
takes for even one of those reliability issues to surface on miy Bird?
Roger Kittelson Texas 2-22-2011

"Aaron,
Thought you might like to hear this. My local dealer service guys thought I bought your Trunk Rack through their parts department. They were really surprised when I told them it was not an OEM ford accesory. Great design...
Joel K Milford, MA USA 9-28-09"

Aaron, Keep up the good work. Also, your products are the just the best.
Dr John W. Rice 9-23-09

You provide an excellent service. Thank you!
- Alan Sevison 9-23-09

It is just a true joy to do business with you, Aaron...your newsletters and items for sale are just what I want and your focus on our "love" for the 2003-2005 Thunderbird is a pleasure. I look forward to your emails.
Jim Seymour 10-12-09

Hi Aaron,

Found homes for the calendars this past weekend. Our DFW area Retrobird owners had a luncheon on Sunday as part of the Pappasito's events on TBN. Passed them out as door prizes and they were very much appreciated.

Thanks again for sending me the extras,

Dot 2-2-11

Thanks for your help.....you're the best.
Steven 2-2-11

Aaron,

I don’t drive the T-Bird in the winter, Wisconsin winter are just too harsh. Waiting for a new boot sure isn’t a problem for me. I am please to accept your offer but not at all surprised that you extended it. I have never heard a bad thing about your company and have been please with the product that I have purchased until I bought the boot.

Thank you and I look forward to doing business with you in the future.


Jeanne 2-2-11

You know - we live in a world where many, many folks are just out to get all they can and take care of themselves. They live that way and they conduct their business that way. To them it is all about the bottom line and what's in it for ME.

I'm very happy to say that one of our most prominent Retro Thunderbird aftermarket developers and suppliers, Aaron Scott and the good folks at THUNDERBIRD CONCEPTS doesn't fall into that category.

Those of us that have bought goodies from THUNDERBIRD CONCEPTS know that they stand behind their products and service 100% while routinely running sales and specials on their highly sought after items. In fact, as usual, they are having a sale over this holiday weekend.

Besides being a great business and Aaron being an active TBN member, he and his team fall into the category of people that like to give back to the customers that support them and the charity efforts of the TBN members. With that in mind I am happy and proud to make the following announcement:

THUNDERBIRD CONCEPTS

has donated

$1000.00

to TBN's Cruisin' for St. Jude Charity Efforts

!!!!!

Besides the cash donation they have also donated several items to be use as auction items and door prizes at TBN Ten Thunder in Nashville this June!! I'll let Gary announce the items that have been donated on the Auction Donation Page, but let's just say it's way more than a handful of nice things.

So, I really think it would be appropriate to let Aaron and the THUNDERBIRD CONCEPTS crew know how much we all appreciate their efforts by posting a little thank you note here and even more by remembering to purchase a nice gift for THUNDERBIRD CONCEPTS for yourself, your car, a friend or a family member sometime soon.

Let me be the first to say thanks, because it has been my pleasure to work with Aaron behind the scenes on this for the past several days. Aaron, your generosity is amazing and something for us all to emulate in some small way!

Paul 4-7-12

Aaron,
Thanks for your generosity, you are an excellent T-Birder!
Ron 3-24-11

You guys are awesome! I always look forward to what you're going to think of next! I just love my car and all the 'added' shiny parts from Thunderbird Concepts.
Deb Jeter 10-12-09

I enjoy your e-mails and offers and always look forward to them. It is nice to be able to look and purchase items for our Thunderbird with out actually having to go try to find them elswhere. Keep them comming.
Thank you, John Magnuson 10-12-09

Hey Aaron, I put my Retro Headlight Visors on today, I love them. Thanks for sending them out for Thanksgiving.
Really cool!!
Terry (11-30-09)

This is my first purchase here, and after the phone call that answered my questions, I had no hesitation on ordering anything from T.C. Looking forward to getting my order, and probably ordering more in the future. Thomas Banar (10-10-09)

I JUST BOUGHT MY TBIRD AND AM IN LOVE WITH THE CAR. THANKS FOR MAKING IT SO EASY TO FIND THE EXTRAS I NEED TO PERSONALIZE MY NEW TOY. I AM SURE I WILL BE BUYING MORE ADD ONS IN THE FUTURE.
STEVE FARRINGTON 10-14-09

Hey Aaron. sry Ive been missing in action lately. Sun is out in FL. Top is down, and Soaring. Thanks again for all you do for us.Your Friend,
Dave Rice 7-12-10

Aaron,
Just wanted to say THANKS for all your GREAT products and FANTISIC SERVICE.
Please thank Shawn for me and I am sending pictures of our T-Bird. Everything went well with
the installation.

Thank's again,
Loyal Customer
Dwayne Gibson 7-12-10

Dwayne's tbird with prototype thunderbird concepts headlight visors

Dwaynes' Tbird before Dash Kit Install

Dwaynes' Tbird after Dash Kit install

Aaron, got my mudflaps, very nice looking, and have installed them and I think they look very good. Now I have to be very cautious when going over those dasterdly speed bumps. LOL I am awaiting my new tonneau cover as I have followed explicit directions for returning the original. What are you coming out with next??? I may chose to buy the luggage rack soon but wondered how it attaches. I don't want to drill holes, of course...bye -Gary L. 8-10-09

Aaron 7/31/09,

Got your message. I really like doing business with your company. You really go that extra mile for your customers. Thanks

Ed Clement

"Hi Aaron,
The racks got plenty of good comments while at TBN's Choo Choo Thunder Event last week. There
were several cars there with them on. You might get an order or two out of it. My husband is not really one for adding accessories to our cars but he really likes the look of the rack on the car even if we haven't needed to use it.
Dot L, Texas 10-15-09"

Jerry's Tbird pictured above with the "Urban Metal" dash kit finish. He also has the Tail Light Bezels, Hard Fiberglass Tonneau, Side Accent Trim, Continental Kit, Hoodscoop bezel, and Borla Exhaust!

Ed's Tbird pictured above with the hoodscoop Bezel trim and the Tbird Surrounds!

I have been buying your products for some time, love the quality and ease of installation.
Antonius H Neggers (7-28-09)

Finally got around to putting the luggage rack on my T-Bird -- didn't trust my non-mechnical abilities to do it myself - so had my body-work man do it -- came out great - got a few bungee cords from Pep Boys and used it to transport a piece of luggage to my home - worked like a charm -- I had to get a bulb replaced a couple of days ago and took it in to Buerge Ford -- the service guys stood around ohh-ing and ahhing over the rack!! Regards

-Bert L. Rogal 1-28-11

Pictured above is Bob and Carolyn from West Kelowna, British Columbia visiting us here at the Shelter Island Office on January 28th, 2011.

Bob and Carolyn run the Kelowna Tbird club in Canada and they are throwing an event to promote
an apprentice program for children that helps them to learn about cars and how to work with them. We were happy to donate some Tbird goodies for the raffle. And, then, the US Mail drops off this letter packaged with Utah fresh honey, from one of our favorite customers, Sharon Jane. She wrote a nice note wishing Thunderbird Concepts a nice 2011 year. What a great day!

Aaron, The Hardtop hoist arrived safe and sound! The quality is quite superior and the instructions are clear and understandable ! Thank You for your help.
Sincerely, A.J. (9-20-09)

Aaron,Thanks for the special offer with the trunk mat. You truly are a friend of TBN members!
Paul Thomas (2K2BIRD) 7-28-09

"Aaron, we received our floor mats today and are very happy. I have to admit, my husband spent about an hour trying to figure out where the 3rd mat was supposed to go. I left him look until I finally fessed up that it was a gift.

We love our T Bird and that s hard for me to say because I am a German car aficiona-currently driving a PHAETON VW. But I saw this car in a showroom and it had to be mine. It is an 02; spoke wheels, which I understand were a $1000 premium when new; wide white wall tires, red and black leather interior, and in wonderful condition. Both tops are almost new and the boot cover looks as though it was never used. The car has 50,000 miles on it--was garaged--and now we are taking it to our AZ home so it will never see Midwest snow or ice.

The mats really look great. The previous ones had been removed and the usual rubber TBird mats were down..and dangerous since they slipped and slid.

Ok--thanks again, I am a very satisfied client. You exceeded my expectations and I am VERY fussy."

Steph Heitmeyer (9-15-09)

We have been very pleased with the soft convertible well cover. It is a lot easier to store in thed trunk and install than the OEM. part. We also thank you for keeping us updated on new products . Keep up the good work!!!!

Dean & Debbie Woodcock (10-12-09)

I think u guys are great.
rory zirpolo 3-25-10

Just to let you know we received the order and were very pleased with the products. Also with the friendliness and helpfulness of youe staff. Mark Watson 7-4-2010

I just wanted to say that we recently purchased your hard top trim kit. It did just what you said it would do, stop the squeeking and rattling. Even tho I loved my 2003 T-Bird, the squeeking and rattling was irritating to say the least. I finally talked my husband into trying the trim kit and was pleasantly surprised at how quiet my car became. It was very easy to install. Thank you for coming up with such a great product. I plan on ordering several more of your T-Bird accessories.

Ellie 3-25-10

I appreciate being on your mailing list. My wife is a Soldier, serving in her 26 year on Active Duty. We have our retirement home in South Florida and have our Red 2002 TBird housed there. We get there 3-4 times a year and love the car. Your accessories add to our enjoyment... and often bring a warm smile to the face of the love of my life. Thanks Aaron.
Redding Hobby 11-8-10

You're invaluable to me!
Pam Worthington 11-8-10

Shawn is a keeper---looking forward to the T-bird emblems for the running lights, the trunk cover, calendar, and CD. As with previous orders from Thunderbird Concepts, I know I will NOT be disappointed with the quality of your products. Thanks for continuing your inovative ideas. (I'm still waiting for you to offer a hinged version of your chrome luggage rack!!) R Shady 1-31-11

Thanks for your good service with earlier orders.

Jim Akins 1-31-11

All I can say is WOW. The jacket is amazing to wear and look at. Thank you for giving so many of us the chance to own one.

Craig 11-8-10

THANKS AARON FOR THE TBIRD JACKET IS VERY GOOD THANKS AGAIN 11-8-10

Hello Aaron, I appreciate your emails and notices of specials your company is offering on Thunderbird assessories. Please keep them coming as you really have some great deals. Thanks again. Bart Peterson 11-8-10

You Guys Are Great!
R.G.Dittrich 3-22-10

I purchased a Christmas Gift from you for my husband, and the first one was delivered damaged. As soon as I called you, you quickly replaced the item and "made it right". Needless to say, my husband was thrilled and I am now a repeat customer because of your service. Thank you.
Elizabeth Sinclair 3-19-10

Hi Aaron,
I am very impressed that you have taken the time to not only read my message but reply as well. You have just earned my respect as a business owner who is actually in touch with customers, even if you are sitting by the pool with your laptop!
In 1955 I pulled a blue plastic Thunderbird out of a Post cereal box at breakfast one morning. Loved that car! Many others have come and gone but I still have that little blue 1955 sitting on the shelf in my office. I vowed that someday I would own one and 55 years later I purchased a Desert Sky Blue 2003 in March of this year.
Good things come to those that wait.
Terry 9-23-10

I saw a red TBird today with these WW's and just had to have them. Didn't know where to look. I found you on internet. I'm an 81 year old fool!
Adrian Filer 3-18-10

Such nice people! thanks for being there for all us T-Bird Nut's...
Greg DuBose 10-12-09

Keep up the good work! You obviously understand how we feel about our T-Birds.
George Segale 3-17-10

As you know, I have been a loyal customer for years. You have used photos of my Tbird to promote and sell a number of your products. That being said, I can honestly say that there is nothing that you can do to improve my shopping experience. Just do what you're doing, and you will continually add to the loyal customer base that you have established, for years to come!
Greg Hlinka 10-12-09

HI. Aaron. I would like to thank you for the free T bird calender..I like your products for t birds.
Thanks, John W 9-6-10

Aaron, This is my first order from you; it went very smooth. The products look great and the "freebies" are nice too. I hope the installation goes as smooth as the "shopping experience".
Rich Haggerty 9-6-10

We just got back from our road trip to FL from NM round trip 3200 miles and your front end bra worked wonderfully,Front end was completely clean when we got home!! Thanks so much!1 only wish it could of stopped the rock that cracked the windshield!!! Great Prodect!!

Lon Duncan/2004 Merlot/Sand (October 25th 2010)

Not a suggestion, just thanks - It is great to do business that is so responsive to its customer/fan base... Shawn followed up my e-mail request promptly, courteously - and personably... That level of customer service is rare and valued - and makes we want to come back!

Laurence N. Sparklin (October 25th 2010)

Hello All,
The rest of my order did show up yesterday afternoon. I will return the second one shipped, to you.
I want to thank you folks for the great customer service and follow up, as long as well have our bird, you have a loyal customer.
Thanks Again Sean ( I think that was his name) and the rest of you good folks for the help!
BR
Mike 4-1-11

I am SO IMPRESSED by the "Over-the-Top" responses received from Aaron each and everytime I've sent an email! Quick and very articulate! JUST AWESOME Customer Service! I'll be back!!
Joyce Marie Souza 4-1-11

A very pleasant ordering experience. I wish more companies would follow your lead.
Craig McLaren 9-6-10

Your professionalism and courteousness was very well received. My only suggestion is to "keep up the good work".
Cynthia L. Tipton 10-12-09

Aaron--Today I recieved my T-Bird jacket and I was very surprised at the good quality of it. That was a very nice thing you did for us Bird owners. Over the past 5 or 6 years I have ordered quite a number of parts from you, and have never been disappointed in the quality of your parts or the service you have provided. thank you very very much Jerry Richards 10-19-10

Aaron,
My floor mats have arrived and the trunk mat you sent.
I love them!
Thank You so much.
I will be ordering more goodies for my Thunderbird soon.

Take Care,
Millie Kelleher 9-15-09

Hello Aaron,
My order arrived and it was just what I was looking for. I’m glad to know that your store is there for future purchases, I have added the link to my favorites and I will surely recommend you to friends.
Thank You, Dan 9-28-09

U R the best. Hands on & a real great business guy.
Thanks,
Gregory in Hawaii (1-4-10)

Aaron, after a really depressing day with one thing after another going wrong, I just read your message and cannot tell you how you have lifted my spirits. When you start to believe that nothing, and I mean nothing is happening favorable, to receive your message...and a very generous message it was, you convince me there are still good, responsible and compassionate people out their. Once again you have done something beyond "the call of duty". Thank you.

Once again, may I wish you a wonderful holiday...you certainly have brightened mine.

Jim Seymour 12-23-10

Your "hardtop protection trim" is everything you said it is: all creaks and rattles disappeared as if by magic after I installed your trim and put the hardtop back on., and the floor mats are very classy; I can't wait for the rear mat (on back-order). Even the calendar and CD very impressive.

I am sure I will be ordering more products from you in the future.

David English (6-22-10)

Thank you for the reply. I must have missed that on your web site. I love the site and the products. Plus, your way of sales contact is a great model for internet stores.... Aaron, keep up the great work and products....
Dave (10-6-09)

I get so excited every time I receive an email form you. I wonder, "What does Aaron have for me this month!??" It's like Christmas morning when my accessory arrives...I'm as giddy as a school girl! Thanks for doing what you do and loving every minute of it....we all benefit! Deb Jeter 11-23-09

Thanks so much for your help and understanding with my orders and quick deliveries.
john frisbie (9-3-09)

HI Aaron, I have owned my 02 bird for a year and a half, but have only been aware of your organization for a few months. I love what you are doing, and look forward to doing buisness with you for a long time. thanks from a bird lover

Dan and Marcia Carlier 2-11-11

I ordered this boot after being very satisfied with the hard top chrome protection kit. I hope this product will be as pleasing! -Anonymous 2-11-11

Hi Aaron,
Received the Tbird Soft Boot Premium OEM last Tuesday. Just want to let you know how pleased I am with it. The workmanship is excellent. Hope to order from you again. Thanks for the excellent service.
Jim Monfardini
Pittsgrove, New Jersey (9-8-09)

Great job and great service! Thanks for your prompt response!

Bonnie Cockrum (11-21-10)

You have a great website. I will certainly do more business with you in the future.
Gary Jenkins (10-12-09)

I've ordered several things from Thunderbird Concepts and have been very pleased with the products and the customer service.
Cathie Tatum (9-8-09)

Hi Arron,
We received the soft top boot replacement today and we will be sending the defective one back tomorrow. We really appreciate the way you do business and I will recommend you to all my T-Bird friends. We will be placing an order in the near future. Once again thank you,
Dennis and Peggy from Tucson Az (10-20-09)

customer_suggestions: AS usual you do it RIGHT!
name: Bob Venditti (9-8-09)

All my gifts of Money for birthdays etc from my family is saved to buy your products for my T-BIRD. Thanks for having such a great site I LOVE IT!!!!!
Gary Greenslade 9-9-09

It's very convenient to find all of our Thunderbird needs in one spot without having to search all over the internet.
Thanks, Larry Marcy 9-9-09

Aaron,
Again we would like to thank you and Thunderbird Concepts for the items that you donated to the TBN Shack Up Inn event. We auctioned some of the items and sold raffle tickets for some. It was a nice money maker for TBN operating expenses.

Several Birds showed up with your luggage rack. They drew a lot of attention.

Charlie 6-8-10

Hi Aaron,

The 7 Tbitd logos are on my car. They are exceptionally special accessories and I am proud to display them. They were very easy to install and I think that all the Tbird owners of the 2000-2005 cars would want them and should be given another opportunity to acquire them. If you wish to pursue another email sales pitch for these logos, please feel free to use this accolade
of mine and my identity in any way you see fit.

Regards, Dan Polis 11-3-10

P.S. The truck carpet is real quality and does make a perfect fit. I thank you so much for the generous gift

Aaron I just want to say it is great doing business with you .I always refer you to other T-Bird owners when I am at shows. Be ordering soon for some other items. I think your website is very easy to order from.
Thanks again, Mike Natale 9-9-09

Hi Aaron,
Our new cockpit trim arrived yesterday and I installed it in about a half hour. The old trim was easy to remove and didn't damage the paint. The new trim looks great. In fact, the first thing my wife said was," Tell Aaron that,now, he needs to make the pieces to go on the hood to complete the circle."

I also installed the Rocker panel trim and it looks terrific, too. I'm sure it will also provide great protection as we explore the beautiful autumn foilage here in east Tennessee.

There is one problem, however, as soon as my wife saw the cool coffee mug, she comandeered it.

Thanks for your wonderful products and great service.

Regards,
Brian McLernan 9-17-10

Aaron,
They landed today at 11:49am. Really BEAUTIFUL. The 'Bird is faster off the line and gets 5mpg better mileage! Thank you for all your hard work--I know all Neo-Bird lovers really appreciate it!
Thanks again,
Bob 9-10-09

Thank you for the prompt response
It is nice to see GOOD service a thing from the past
Alex 12-14-10

Hello Aaron, I wanted to let you know that I received my T-bird floor mats and they look great in the car, good addition! Thank you very much for the free bonus in my order. That was very generous of you! There are more things I would like to order but my husband would like my list for Christmas, so I guess I have to be patient. Thanks again, Gigi 9-10-09

Hi Aaron,
I have put the hard top on for the first time ever. The hard top protection trim must have worked because I had no trouble and not a scrach. Thanks so much!
Morgan (July 21, 2009)

customer_suggestions: Not at all, you and your company are already perfect. We have always been very satisfied with everything we have ordered. Your service can't be beaten by anyone. Thanks a lot! Lu-Ann & Jim Ulianich (7-15-09)

By the way, I appreciate your attention to your on line orders and getting
back to customers; that is very unusual and very professional.

Ted Lincoln 7-23-09

" I purchased a 2004 T-Bird last year (2006) and absolutely love it. However, I was hesitant to take the hard top off as I did not have any tape to protect the body of the car when the hard top needed to be put back on. I ordered the Protection Trim, which was about the same price as the ugly tape from the Ford dealership. I am so glad I did. The trim was easy to put on and it fit the car perfectly all the way around. My husband helped me put the trim on the car but that was because I was leary of doing it by myself -- silly me. The trim looks great on the car whether the top is up or down. I am so glad I bought the trim. Even when we took the hard top off this spring, the trim looked as shiny and as elegant as when we first put it on. I would recommend this product to anyone.
Thanks so much,"
Gail DeLong (6-26-07)

Thank you again. You and Shawn are definitely people that are "top of the list" types. Who knew our interest and love for the Thunderbird would lead such good people to find one another.

Take care, and we will be visiting more in 2011.

Jim Seymour 12-27-10

(By the way, the Black Rubber Splash Guards arrived...Aaron, thank you so much for making the special effort for me with these...can't wait to put them on...they are just exactly what I wanted and will enhance the look of my Thunderbird and keep those rear fenders clean with all the road construction going on throughout the Tulsa area now and in the future.)

Well Scott you have opened up a door that has many questions and answers? Really.Back in the 40s- 50s& 60s/70s The reason that you looked for something to make your car ,stand out above all the others, was Pride.(Prestige) meaning satisfaction in one's achievements(to be proud of).and of course that makes it of more value,and if some one was looking for something of that nature,then usually that extra touch of aroused desire and when you did that they got the feeling of wanting to own that thing? can you relate with that statement? so that sums it up in as few of words that I can dig up this early in the morning? I have always mingled in those issues all my life (from a young teenager to an old retired fart? )but that desire never dies in us (if we have it).Most of my life I have bought and sold many items of interest,I.e. Cars,Guns,musical instrument,electronic (real to real tape recorders,) and when I was interested in selling them I would make them interested to that individual that was (maybe) looking for one.That is where the term accessories? come into play? And when you have that creative (mechanical in my case Being a mechanical engineer) Mind which SOME people Do.(not all).And as you said in your e-mail, Beauty is in the hands of the possesser ? and if you are wanting to find a buyer then you have got to make it more attractive to them to get a taker? Right? and I think that you are on the right track, Always remember that a satisfied customer is that BEST way of advertisement in your business,An you have One here,I have just started to getting back in the show and tell of things,like Cars.etc. And I am plugging you wares,in your catalogs that I have run off to show customers,(and those Floor mat will be a big item when they get to see them,So hang in there and we will get the show going as they are scheduled, as drive buys and car shows,in week to come . Charlie. (8-6-09)

Aaron......You have Got To Be a Real Sweatheart!!!! You Love Thunderbirds, You Love Life & You Love Sharing the Thunderbird Hobby with as many people as possible PLUS You Love Making People Happy & I Love the way you Share Your Thunderbird Love & Enthusiasm All Over the World!!!!!

Thank you for your generosity & I would Love to personally meet you some day at a Thunderbird Event!!!

Keep on Thunderbirding Forever!!!

Marie Knipelberg
VTCI Sponsorship Co-ordinator
Convention Program Editor (7-6-09)

Thanks for the update, we’ll watch the Receiving door. Good service!
Paul 2-23-11

Aaron and Staff,

I received the 2011 Thunderbird Calendar and the Righteous Drive CD last week and I was blown away. You have really outdone yourself with the 2011 calendar. The pictures are outstanding. The songs, and quality of the CD, are fantastic. A big thumbs-up to Thunderbird Concepts from another satisfied customer……

-Lee from Bose Speakers

From: Aaron Scott [mailto:aaron@xxxxdconcepts.com]
Sent: Wednesday, February 23, 2011 11:29 AM
To: Lee
Subject: Re: Lee Miller's Thunderbird Concepts Order CV99-18617

Hi Lee,
Thank you so much for the nice note! I'm very glad you liked the tbird goodies. It did take quite a bit of time and investment to get it going, but, as you can see, it was worth it!!!!
Happy Tbirding,
Aaron

Ha... I just noticed your email address coming from Bose. I think hands down that Bose has the best quality product on the market in the speaker biz. So, for you to say this about the Tbird goodies, with your quality expectation being so high, it's an honor, to say the least! Thank you Lee!
-Aaron

Thank you Aaron, I have been with Bose for almost twenty years and I have to agree, they do make great sounding products. Before Bose, I spent many years as a radio announcer and did a lot of voice-overs for documentaries and commercials. So I do know good quality sound when I hear it……
-Lee

I appreciate your great support and prompt service. I recently purchased a soft boot for my 2002 Thunderbird. My wife and I installed easily and found that a divot repair tool is good for removing the boot without stressing the snaps on the boot or the car. We are a dual military couple and appreciate good service...you have certainly demonstrated that!
Sincerely,
Redding and Susan Hobby
9-7-10

I am pleased at the way you present yourself and your company. As a business owner myself, I appreciate your customer service attitude. 5-2-11

I'm just new with the T-bird thing. You folks make it fun to own a bird with all the options that you have to improve the performance and status of the bird. This is the third item I have purchased and each time I find total satisfaction with the product.

Harry c. Walter 5-2-11

I wish all vendors on the web made buying a product as easy as you folks do!

Michael Knight 5-2-11

Aaron--Received premium trim kit and trunk mat--great products will install this afternoon as per your video. Thanks for the GREAT SERVICE, can't wait for the boot cover to get here.

Ray Bergsten 5-2-11

Thank you for the splash guards! I have been looking for this enhancement ever since I bought my T-bird in 2002. I live on a dirt road so splash guards are a must. Thank you again for the great products & service!

Stephanie Stilson 5-2-11

Aaron,
I just want to let you know I enjoy your newsletter, and the stainless steel trim I recently bought really looks good. Attached is a photo of my T-bird right after I bought it a few months ago. This car really turns heads!
Regards,
Jim Scott
Longview TX (9-15-10)

Hi Aaron,
I've been away for a while and have tons of emails to catch up on. I want to thank you for sending the car cover.
It is most appreciated. I think you do a great marketing job with your company, and you have my vote for a well run operation.
Thanks, David Duncan Aug. 2010

Arron:

Got the rear trunk rack yesterday. Love it!

The hat is an unexpected bonus. Everyone asks me where I got the "Hawaii
5-0 cap."
I of course tell them it is actually a 50th anniversary Thunderbird cap.

--john 11-3-10

AARON,
REC'D THE TRUNK RACK, AND VERY PLEASED WITH IT. IT WAS WORTH THE WAIT. WILL SEND PICTURES LATER.
THANK YOU,
TOM FATOR (2-15-09)

Have an AWESOME holiday season and thanks for all you do!My family and friends are looking forward to the calendars! Thanks again Aaron and Shawn. Merry Ho-Ho's!
Patte Luse' "Fearless" 12-4-09

Thanks, Aaron---I was able to open this link with no problem---my wife is a real Alan Jackson fan, so we both enjoyed reading the various emails about the surprise T-Birds for his sisters, as well as the 1955 T-Bird story.
Looking forward to receiving my set of chrome wheel well guards from Thunderbird Concepts---will send pictures after installation.
Thanks again for taking the time from your busy schedule to help...
Ron Shady 9-15-10

Hello Aaron
 
Thank you again for your help and helpful concern in this matter. I belong to several Thunderbird sites and I will make sure all my fellow Tbirder's are aware of your kindness and understanding that you showed to me.
 
Thanks again for all your help.
P.S. Thanks to Shawn also
 
Carol Snair
A very satisfied customer ( Now and in the Future)
February 4th, 2010

Keep up the good work. We need companies like yours for many years to come.Excellent products and reputation will take you anywhere.CONGRATULATIONS !!!!!!!!
Frank G. Soto 12-2-09

Your passion for the Thunderbird, it's image and heritage is inspiring. Your newsletters and website are a welcome joy.
Jerry Peeters 12-2-09

This is our first shopping experience with Thunderbird Concepts and, so far, it is a first class experience.Thanks! Charles and Diane Lampe 8-2-10

Thanks Aaron--I am so pleased with everything I've bought through Thunderbird Concepts. Joe Fuchs/Altadena, CA (5-26-09)

Aaron you operate a good business. AMERICA needs more business' like yours thanks Larry (5-8-09)

Aaron Scott,

We received the trunk luggage rack yesterday. It looks great. The workmanship is the best I have seen. You out did your selves this time.

Scott & Angela Remy
2002 Thunderbird (2-14-09)

Your site works perfect. I'm a repeat customer, several time over. Keep up the great work...!
- Donald Hunter 8-26-10

Thanks Aaron, I am always pleased to hear from you and your stories as I am now a complete Retro Junkie, we have been gone since the 8th to conference in Ontario and then to Huntington Lake for week and have 105 e mails stacked up as had no e mail access, we took our
Mazda MPV as too much to carry in Bird but I sure missed it and didn't spot another one till on way home today and a black on black just out of Paso and here in Morro as we arrived a red with red hardtop so that is always exciting, I really enjoy talking with Shawn and ordering from him, You have a great organization and glad to be a client. Larry ( Note: I read your e mail first so that ought to make you feel good) (ok, well maybe second) 9-20-10

Aaron.....
The wife and I drove our bronze metallic T-Bird to Galveston, TX for the Thanksgiving holiday. Man, did we get some head-turning as we drove down Seawall Blvd! One driver darn near ran into us trying to turn the corner and give us a thumbs up at the same time! Good thing he wasn't on his cell phone, too!
The valets at the resort were tossing a coin to see who would go get the T-Bird for us. Never did see another T-Bird the whole 4-days we were there. Your great additions to the car sure help it stand out!
At 83 years, I'm still proud to be driving this T-Bird!
Looking forward to adding a luggage rack in the near future.
Larry Dilks
Lake Charles 12-1-11

Thanks for providing some cool gear for a cool car!

Michael J. Smith 9-20-10

Hi Aaron! I'm anxious to get all my new toys. Our T-Birds and your company combined, make my 2nd childhood more fun than the first! Are there any national or local clubs for the retro-T's? Also, does anyone produce 1/18 scale diecast models of the retro (02-05) T-Birds. Talk to you later! Harry Cole in Phoenix 9-20-10

thanks for helping your customers

dave gundler 9-20-10

I keep telling you that you are good--well, I was wrong. You are VERY GOOD. I say that because you still appreciate customer loyalty by treating people as friends. That is the way to do it! Steph 12-6-10

Great website! Thank you for your input about the Falcon tires. It made for an easy decision. We were not impressed bt the Michelin tires that cam with out T-Bird.
- Ms Shawn Aldous 8-26-10

Aaron, I have received and installed my trunk rack.

It is a beautiful piece of design and workmanship and I love the way it looks on my TBird.

However...

The straps came as a bit of a disappointment. The need for these shouts the need for a "Mark II", with legs and feet on the front of the rack. Anything that needs straps to fulfill its full function is obviously incomplete. Legs and feet on the front would also make it very easy to line up the rack properly.

If you decide to evolve the deisgn, please put me down for the Mark II.

Many thanks

Alex (2-15-09)

A POSITIVE RESPONSE FOR ALEX AND OTHER TBIRDER'S: Hi Alex, I have good news for you! You don't have to use the safety straps when you are not carrying a load. I only recomend the Safety Straps for our liability only. I drove my Tbird around with a 65 pound bag strapped on to the rack and the trunk rack did not budge! It's a solid piece and the clamp on racks hold it on very tight. We just have to reccomend the Safety Straps as a liability reason. I hope this helps!

Happy Tbirding, Aaron Scott

HI SHAWN WE RECEIVED OUR ORDER YESTERDAY AND WANTED YOU TO KNOW WE ARE VERY HAPPY WITH THE ORDER AND IT WAS DELIVERED IN GREAT SHAPE THANKS AGAIN FOR YOUR GOOD SERVICE. JAN (2-10-2010)

Aaron, I have purchased from your company only once since I just got my 2004 T-Bird Pacific Coast Roadster 2 weeks ago. I have had several conversations with Shawn and wanted you to know that he is a real asset to your company. He follows up, is knowledgeable and very helpful. Once I get my last order paid for, I will be back to buy more. Thanks for the good products and service. I have one request, have you looked at designing a nice metal logo-ed covered battery box for for the new T-Birds, I really don't like the idea of the open battery in the trunk. I hope that my bird is complete and I am not missing the top on mine, I did have some other items that should have been in the car that were not present when the purchase was made. Please let me know thoughts on this. Harry Simmons 4-4-11

PS, I did receive the T Bird mats, they look great!

Thanks,
Mel 11-20-10

Hi Aaron,

Wow! Thank you so much... this is way better then expected! I am so impressed with your customer service. You have a customer for life! I look forward to ordering the brushed metal dash trim and tonneau cover for a spring project. Please feel free to include this testimonial on your website. Attached are pictures of my 2002 WITH 20,000 miles. Take care and have a great week!

Jeff, Indian Orchard, Massachusetts 11-22-10

Aaron,
The mirror covers look fantastic and the air intake makes a HUGE difference in both sound and performance. My bird is almost completely configured the way I want her. I will keep checking in regularly about any new products that you decide to offer. I know the exhaust system is next on my wish list. The splash guards look great, and would be a wonderful fit for most any T-Bird. I think we are going to pass because the black color makes us go for the more sleek and streamlined look, but any other color and I would be first in line. Also I will be ordering a cover before winter since we park out doors. Thanks again.

Jack (6-1-09)

Thank you for your reply Guys,
Sorry I haven't responded more quickly but I have been taking care of a sudden(?) central nervous system issue with my little dog Pansie (photo below). She was a Maltese/Miniature Long-haired Dachshund mix, and I had to release her to peace on Thursday. I've been just a bit of a mess. She came to me when I became very ill and has stayed by me every day since. So I have a big little empty spot that is just , well, empty.

I was very encouraged to hear that life is too short to be offended! That put a big ol' smile on my face.

I feel like you Guys are not just purveyors of T-Bird Finery, I feel like you are friends.
Have a Thunder-Full Day your own selves!

Blessings to you both!
Patte 7-1-10

On Mon, Jun 21, 2010 at 3:27 PM, Aaron Scott <aaron@thundxxxxxcepts.com> wrote:
Hi Patte,
I have your package here in the office and it has a nice note from you written on the outside... thank you. We have it in the pile of all the returns and we usually do them all at once about once a week. I will make sure we process yours!
Thank you again and have a Thunder-ful day!
Aaron and Shawn

PS Always a pleasure talking with you and we are never offended!!!! Life is tooooo good :)

10-4 By the way Sean is a Great saleman. represents your firm well, stay in touch thanks for the follow-up. Roger (11-09-09)

I'm a returning customer. Very happy with how easy it is to do business with you. Thanks!
Robert DeRobertis (10-1-09)

Aaron, that sounds good. I spoke to Shawn earlier today about this issue and he was very courteous and most helpful. He told me that you all will send me a new boot from your new shipment and a return label for the defective boot that I currently have. I have already taken it off the car and repackaged it in the shipping box ready for returning to you when I receive the new boot. He was extremely helpful. You all are good people.

Thanks for terrific customer service.

Really looking forward to this piece to "finish" the look. So glad you are around for all of our needs to make our Thunderbirds our own.

Have a great evening. Jim (11-20-09)

Aaron, I think your site is perfect. I love your products, I love your service, I love your friendship..I LOVE Ford Thunderbirds!

-Kent Hale O'Daniel (11-20-09)

Arron,
I installed the trunk rack this morning and it looks great. I took a couple of pictures as you requested.
As you can see the bird is still nesting and will be comming out on the next dry day. Roads still have a lot of sand and salt on them.
Thanks,
Marvin (2-15-09)

Aaron--
The trunk rack looks great. It is a definite keeper.
Greg M. (Washington 2-21-09)

Good morning, Aaron...what a great message to get from you. I really didn't expect that this would become a reality when you said you didn't carry that version any longer. I am very pleased and now very excited. You really know the art of customer service and how to keep your existing customer base coming back time and time again. I cannot tell you how much I enjoy purchasing items from you...the service, the added bonuses, the fast delivery and most of all, the personal attention you give each customer and order. You are definitely a professional with a heart!

Thank you for doing this for me. It means a lot. I know I must be a fussy customer regarding this item, but the chrome guards just were too much on my black Bird even with the chrome rocker moldings. I believe you understood why I wanted the all black with the chrome TBird logo at the bottom, and I appreciate it so much.

I hope you and your family, as well as your staff, have a wonderful and blessed holiday. I will be looking forward to receiving the guards as I know what you did to make this happen, and this repeat Thunderbird Concepts customer appreciates the extra "mile" you took to make it happen.

Jim Seymour 12-13-10

Hi Aaron. Happy to know that I'll soon get the jacket. By the way, just today I put the hardtop back on my 03 Red-Bird and it is sitting on the new wider chrome strips all around. Just test drove to see how the noise was and am pleased to tell you that there is NONE! I bought this car late last winter with hardtop on and there was considerable sqeak, scrape, twist, etc. noises. Now the ride is as quiet as my2009 Buick Leserne. The lower noise level is just AMAZING!!
Orville Dash Nov. 1 2010

Just want you to know the luggage rack on my black Thunderbird looks great especially with the Dayton wire wheels.
DAVID (4-8-09)

Hi Aaron,

I wanted to thank you for the free Tbird hat that was offered -and received. I'm enjoying the luggage rack quite a bit; it looks nice on the car and is useful as well.

Regards,
Richard Farber 2-18-11

Aaron, you are proof of the American dream come true. You spotted an Americana item in the Thunderbird, appreciated there was a following for it, and have built what I guess, to be an amazingly successful business off of that dream. Only in America!
 
Finally give the staff in the packaging department a fat Christmas bonus! In particular the luggage rack was perfectly packed in creative ways with bubble wrap I never quite saw before. 
 
Regards to you and yours this holiday season.
 
John Henderson 12-1-10

Aaron,
I've found the top lift the most useful so far! Makes a two man job easy for one!
I'm considering the stainless trim around rear deck for protection and do away with the "tape" from Ford. Are you offering any Christmas specials on the kit?
Our T-Birds are special -- a fellow today asked me what kind of car I was driving as I parked at the bank! He was carried away with the look! What's nice is one doesn't see a 'Bird on every street corner!

Ron 12-2-10

Always a pleasure to do business with Thunderbird Concept,A1 in treating their customers.

Dolores Goodman 12-1-10

Hi, Aaron,

Thanks for the fast response, and the new set of top door trim. It's a pleasure doing business with you. Stan 12-2-10

Thanks for offering interesting accessories for this fun, limited production car.
J. Packard
1-28-11

Thank you Aaron, yes the rack finally arrived here in Sierra City. We are having so much new snow, that my wonderful bird is having a break, and is not driven at the moment. So as soon as possible weather will allow, I will install the rack.
Thank you very much for making this important addition to my wonderful car.
Thanks
Peter (2-15-09)

My rack arrived yesterday, anxious to see what it looks like on my Cashmere. When pulling it out of the box, I am glad I got it. It's much nicer in person than the photos. Will only use it for travel, but when I do, I'm not going to worry about it, it's going to serve a very useful purpose.
Bradford in Florida 2-26-09

I think your site and services are excellent. I appreciate the no-pressure approach, the gratitude expressed, and the product quality. Thank you!

Alan Sevison (3-30-09)

THANK YOU VERY MUCH. YOU HAVE ALWAYS BEEN FAIR WITH ME, WHICH IS WHY I BUY FROM YOUR COMPANY.
- BOB 11-18-10

Hi Aaron! A while back I purchased your stainless splash guards with black rubber backing. I finally put them on and they are awesome! They really shine. One quick question though, is there a clear plastic protective coating for shipping that I need to remove? The instructions didn't mention any, I couldn't detect anything to remove, but installer thinks that it's there. Thanks for your help and providing such great products.
Gene 11-18-10

Hello Aaron ,
I just received my mud flaps today, they're beautiful, great quality as usual. Thank you and Shawn, its always a pleasure to do business with you.
Take care.

Dave 11-18-10

Aaron, Greetings.
I received my Thunderbird jacket last week in the mail and boy was I happy. The jacket was every bit what I expected. It was really nice, fit great, looked good on me in my red and black bird. I'm looking forward is some cool weather where I can wear it often.
Thanks again for the great promotion that you and your company put on for the coat.
Thanks again. Randall Carter, Sr (10-26-10)

Aaron...you are awesome...you are one of the VERY few companies that listens to their customers and is willing to pursue their suggestions. Keep up the great work!
Jim (12-16-09)

Aaron..we are very pleased with the items we have purchased for our T Bird.. LOVE the bling of chrome on our white with black. Christmas we purchased the dash cover, I am hoping this will help protect it and cut the windshield glare. This spring we are hoping to get a boot cover and trunk rack. and on and on, love the looks we are achieving with your products...Thanks the Penley's
Doug and Maureen Penley 1-11-11

-----Original Message-----
From: Aaron Scott <aaronscott""@"thunderbirdconcepts.com>
Sent: Oct 27, 2010 4:45 PM
To: jblaine57@egxxxxxxx.net
Subject: Re: Response

Hi Joyce,
Even thought the material is Stainless steel, it can acquire rust
spots. The good part is, you can wipe it off! Just use a stainless
steel cleaner or even dish soap and a soft scrub brush. If that does
not work, I'll get you a new one.
Let me know? Thank you,
Aaron

Thanks! I did as you advised and scrubbed the headlight covers and - viola! The rust spots are gone. I have purchased the head and tail light covers, the outside surround covers,the silver dash kit, whitewall tires, and a bunch of other stuff. My black thunderbird, with white hardtop, gets so many compliments. It's actually become a conversation piece. My next purchase will be the hardtop protection kit. I will send you a photo of "MOMZBIRD" with my next e-mail. You guys are truly fabulous!, Joyce Blaine, Fayetteville,NC

Hi Aaron,
I rec'd my T-bird jacket yesterday.
It fits perfect and the embroidery is beautiful. :)
Hoping to take some photos tomorrow at the
THUNDERBIRD SPIRITS cruise in Apopka, Florida
and I will try and send you some photos from the event.
Thanks again,
Krissy Nyce 10-31-10

Email subject: Wow, even more Really Neat than expected!

Aaron: just flew in from Phoenix and package on the front door and got the jackets, My Large is just the right size and looks like I could play James Dean in Rebel without a Bird, which would be a real bummer. Susan not home, so not sure how her medium will fit. So, we will see.
Larry Burke 10-31-10

Thank you for all your efforts on making this Luggage Rack a reality. The workmanship and Quality, and Fit are unsurpassed. I am so very happy with the look it gives my Neiman Marcus. I did kind of a pictoral instalation over on TBN. But anyway, Once again you have solidified your place in the Retro Thunderbird Aftermarket world. This is my third RetroBird, and ALL Three, have had additions by YOU.

Anyway, once again a BIG Thank You.

Attached are a few photo's.

Dave Rice (2-15-09)

YOU ARE RUNNING A FIRST CLASS SERVICE WITH HIGH QUALITY PRODUCTS. CONGRATS TO YOU AND YOUR STAFF. IT IS SO RARE TODAY TO FIND A SERVICE THAT ACTUALLY DELIVERS WHAT USED TO BE STANDARD SERVICE. I HAVE NOTICED A TREND TOWARD YOUR HIGH LEVEL OF SERVICE/SATISFACTION WITH THIS SAGGING ECONOMY, HOWEVER, SO MAYBE SOMETHING POSITIVE WILL COME OUT OF THIS CRISIS. FEEL FREE TO REPRINT THIS NOTE. THANK YOU VERY MUCH,KENNY CRAWFORD (3-9-10)

Thank You Aaron as a gift for myself, you were right. The Hard top lift is so nice.
- Richard Konnen Sr. 4-711

Aaron,
Thanks for the info. I wish you continued success.
Now to bring you uptodate on the trunk rack we waited so long for. It fit perfectly. It looks great on the vehicle and I am certain that it is an asset . We will give it a try as soon as the weather permits. Back here in Indiana it is still winter. I have the hard top off the car and don't know when I will put it back on. We do not drive the black bird in the winter. We have two birds. A red one, that is a 1964 convertible all original with 30000 miles and the black one which is a 2004 with 8000 miles. Keep up the excellent work and stay in touch.
George (3-5-09)

Aaron, The rack arrived today. Can't wait till tomorrow to install it. It's beautiful, nice job!!! Thanks, Dan (3-7-09)

Thanks for the note, be advised I no longer own a T-Bird. Thanks for your assistance when I did,
best service I’ve ever received.
Best Regards,
N-Haus (2-15-09)

Hi Aaron,
I received the rack on Tuesday but didn't have a chance to open until Friday. Saturday we had a 8" snow fall so clean up had to come first. Had time today to play and thought I'd send a few pictures. This is the first time "EarlyBird" (2002 VIN 1366) has been out of the garage for fresh air. I can't wait for warm weather. I need 65 degrees or better for all of the new Bling to go on. I don't think anyone has used the trunk rack for Christmas presents so I thought I would put my entry in for December 09. My son in law is a welder and he said the workmanship was very good. I'll be ordering a few more items as time and cash permits.
Keep in touch, Richard Erdmann

You do a great job. We are a town of just 6500 and we are up to 8 T Birds in town! We all love your webiste. I got the luggage holder for my birthday and love it!

Shay Iacoponelli (8-18-10)

Thanks again for offering the greaat products!

David Cloer 11-10-10

Aaron 2/15/09

Thanks for the video. It was very helpful. I hope you leave the video up for a while. I may need to refer to it occasionally. I am always surprised at the length you will go to for customer satisfaction. Not many companies go to such length to please its customers. There is one other thing I would like to mention. In these difficult times in America, it is great to find a company that produces products made in America. Thanks.

Ed Clement

Aaron, you run an excellent company! Great job on everything! No improvements needed! It's perfect!
- Nite-Man 1-25-11

Hi
Thanks for your help in installing my hardtop lift. It works great and gets the top off the floor and taking up space. It is fun to do business with people who know what they are selling.

Thanks again, Dick Stolper
Just so you know, even the wife likes it. 1-25-11

Hi Aaron, I give you permission to send me emails at this address. The calendar is really cool. Maybe next year I can submit a picture of Charlize, she is a classy black beauty, 50th anniversary edition. Thanks for all that you do for people who love the T-Bird. I have been very pleased with all products purchased for Charlize. Keep in touch about future products, as well as, the newsletter.....candace elece (2-16-09)

Mounted my luggage rack, and it looks great! Pics are attached.
Roger Johnson (2-16-09)

Aaron: Thanks for the message, pictures and story. My wife loves her Bird too, and has commented many times that she gets compliments everywhere she drives it. If I can borrow my daughter’s camera, I will try and send pictures of Gerri and her Bird with the chrome we bought from you. It just looks great. Thanks again for all the neat Bird stuff you keep coming up with. Have a good 2009. Kenneth (2-16-09)

The chrome accents really dress up the car. To me the car looks a little plain without them. As far as shopping on the site, it is very easy to look around and order; I really don't have any suggestions on improvement. I also enjoy your news letters. Keep the accessories coming.
Rick Sanza (12-01-09)

I like the way you run your business...nice quality items for our special vehicles, and good service.
Lisa Libman (12-1-09)

Aaron,
Thank you so much for your (usual) quick response!
I wasn't sure if the sunshine-blow-dryer-approach worked on the rubber as well. I will give it a shot as soon as the high winds let up -or a house may land on me....where did I leave my Ruby Slippers anyways....?
I'll be ordering the awesome combo rear deck protection/top windowsill brightwork when I'm finished here. I'm very excited!
Aaron, you have always treated me well, not just like a customer, but like family or an old friend. That's pretty darn rare these days. I am deeply grateful.
Bright Blessings,
Patte Luse'
"884Fearless" 4-5-11

Aaron, I wanted to let you know how much that my dad and I love the T-Bird top lift that we ordered a bit back!!!
I have it now installed over my black 2002 bird, and I love it!!!
I have had back surgery bro, and didn't know how I would ever go hardtop again..
Well, this was my answer to that big problem!!!
Thanks Aaron!!!!
You sell the best of the best products in the world!!!!

T-Bird forever my friend!!!
Kent 4-5-11

Hi Aaron, this is my third order in the past couple of weeks, I have to say that I'm very impressed with your products and your delivery is exceptional. I will continue to send you my business and reccomend your company to my friends.
Regards: Leigh 4-5-11

Well, Aaron, I finally received the trunk rack and it was well worth the wait. Installation was a breeze. I will send photos soon. To date my 2002 Tbird has the tail light bezels, Borla exhaust, cold air intake, skirts, bra and trunk rack.

Denis Gagnon 2-16-09

Aaron: I just installed the trunk rack and it is very impressive. Worth the wait and investment. However, I do have one question. What are the chances that the truck rack is easy to disassemble if someone has the right tool? Have you ever considered a locking type bolt? Otherwise, the truck rack is perfect. If you ever develop an install video, I would be interested in learning a little more about the safety straps and how to properly install them. 2003 Red Thunderbird.

Gary L O'Rielly 2-18-09

RESPONSE: Hi Gary,
We have a video specifically created for the safety strap install; trunkrackvideo.html
This should help you. Thanks for the testimonial I'm very glad you like it!
Happy Tbirding,
Aaron Scott

Aloha Aaron,
I am detailing "My Manu" (Hawaiian for My Bird) today before I attach the
luggage rack. The workman quality seems superior. The rack looks beautiful.

Thanks, Lyle 2-18-09

Great site and customer service. I'm a repeat customer and will continue to come back.

Terry Schulze February 2009

HI AARON

THE STAINLESS PART CAME IN TODAY AND I ALREADY HAVE IT MOUNTED.LOOKS GOOD.THANK YOU SO MUCH FOR TAKING CARE OF THIS FOR ME.PLEASE SEND ME AN INVOICE AND I WILL PAY YOU.

BILL H. (8-15-08)

Yes Sir, you and your customer service staff certainly are prompt and courteous.
Thank you. My concern arose due to one order all coming in one box and the second order not arriving in a similar style. Sorry for any ruffled feathers there. Have already sent your Customer service representative a kind thanks as well.

Have a Happy Holiday Season and a Merry Christmas as the month rolls along.
Warm regards,
Anita 12-2-11

Aaron, thank you for the quick response to my problem and questions.
I am very happy with the way it was taken care of. I will use again and recommend Thunderbird concepts to friends.
Thanks again
Danny Emerick (10-28-08)

HELLO, VERY HAPPY WITH THE ITEMS I BOUGHT FROM YOU COUPLE OF YEARS AGO . SOME ONE HAD FIBERGLASS HEADLIGHT PIECES TO MAKE THE CAR LOOK LIKE A 55 TO 57 . CAN YOU GET ME A SET OF THESE ? THANK YOU.. KATHY. 3-10-10

Love your website. I was looking for replacement mats with the logo. When I bought my car the dealer gave me some and they are getting worn out. I am so glad I found your website. I have a 2004 Pacific Coast Roadster and love it!

Teresa Walling 3-10-10

Your company puts a smile on my face every time I open a box from you. Love your service and your high quality products as much as my Bird. Thanks for being there!

Dr. John W. Rice 3-10-10

Aaron, I already get two thumbs up with my beautiful 2004 Thunderbird. Now with the new addition I will get two "jumping hands" in the air as I drive by, Thanks to Thunderbird Concepts.

Eray Honeycutt 1-7-10

Aaron, I just got the link for my latest publication on my other car-
http://sfgate.com/cgi-bin/article.cgi?f=/c/a/2011/01/09/MTG31H6USD.DTL

Also, Aaron how in the world did you put such a promotional package together for "Thunderbird jacket", I just received mine. I cannot describe my pleasure, when I opened the box. WOW, you continue to over whelm us that utilize you for our T-bird excitement - KEEP IT COMING!

Eray honeycutt - Berkeley Calif. 1-11-2011

Aaron and Shawn,

I received your phone message and appreciate the quick response. We were having a bit of bad weather here plus the 3 hr time difference so I am sorry I missed your call.

I'm looking forward to installing or using all of the items I have purchased including the items from this order and the recently purchased luggage rack and tourneau cover (haven't had it painted yet). I especially think that those items and the license plate frames will look great on my Medium Steel Blue 2005 Anniversary T-Bird. The tail light bezels, wheel opening trim, rocker panels and chrome hood scoop already make the car look very distinctive and I have received a lot of complements.

I haven't met too many other T-bird owners yet (I just purchased mine in Oct 2010) but when I do, I will be certain to tell them and show them all of the great products from Thunderbird Concepts.

Thanks again for the quick response and for the great support and products that you offer.

Sincerely,
David Cloer 1-11-2011

Aaron,

I apologize for this note being tardy. I just wanted to let you know how pleased. I have been with you and your company in the past. Any time that I have called for a question or description you have always been very helpful. I do appreciate that you have been a standup guy. My car is beautiful, even more beautiful since I have found Thunderbird concepts. It is snowing here right now, once the weather gets better, I will send you a picture.

Many thanks again,
Michael Menger - Owner of 2003 Ford Thunderbird (12-17-08)

Hi Aaron, Just opened the box containing the T-Bird floor mats that we ordered from you and do they fit and look great in our 50th Anniversary Platinum car. Also thanks for the luggage tag as it will compliment out black leather over night bag that stays with the car.
Again thanks, Bruce and Sandy (9-16-09)

As a repeat customer it is great to have a specialty business that I can rely on for my 2005 TBIRD needs. Thanks, Ken Mott 9-16-09

Aaron,Just when I thought I was finished adding to my '04 Merlot Baby....you go and 'make me an offer I can't refuse"!! Yesterday I put on the new Retro Headlight covers and Tail light bezels (I have already added the 8 pc trim, top door trim, hard top protection trim, hood scoop bezel & license plate cover) and thought to myself, "I'm done"...It looks really good! But no! You just can't leave well enough alone, can you! :) By the way-Love the Retro light covers, it really sets my car apart! Great idea!! Keep 'em coming.
Until next order :), Anita J LeeBethany, Ok. 5-24-10

Hello Aaron.  Received the second set of Borla exhaust system last week and installed them this morning.  This time around they fit up perfectly.  Thank you very much for making this right.  They sound great and with the cool air intake it has put more giddy-up in my go.  Additionally, they look great.  I’m doing my best to make a little sleeper out of the Bird.

Thanks again for your professional assistance,
Larry Niedringhaus (7-21-08)

Thanks Aaron for all of your help & the fine products that you offer.

Randall Carter, Sr (8-19-10)

Aaron,

Just a quick note to say your products are awesome! I can say now, they were worth the wait!!

Best regards,
Bill Carter 5-3-10

Hello Aaron,
We rec'd our conv. boot yesterday and we love it! great fit and quality and price. Do you have a hard-copy catalog? also, do you or will you ever have chrome headlight bezels? thanks.
sincerely, lori & doc green 5-3-10

You guys are doing a great job---really enjoy installing your excellent products on my T-Bird!!

Ron Shady 11-24-10

Hi Aaron,
Getting this order thru was a problem. I had to call your business phone 4 times. Problems included entering the 10% discount code and the two free Thunderbird Logo mats in the wrong order, the page ordering 1,000 mats instead of one set, and the PayPal page not including the Delivery Charges until the very last page. I spoke with Sean each time I called, and he was very helpful, but I know I probably slowed down his productivity. Please let him know I appreciated his friendly assistance througout the ordeal. He is a valuable asset to your business team.
Thanks, Sally Wisdom 5-3-10

Keep up the great work! Your site is terrific, and I have loved everything I've purchased.
Anonymous (7-22-08)

Hi, I just installed the Borla exhaust system on my 2002 TBird.  Installation time was 30 minutes an the results are awesome.  The sound is aggressive when stepped on and melow at cruise.  I have Flowmaster on my Hemi truck and Magnaflow on my Miata, but the Borla on the Tbird is great!  Thanks and I am still waiting for a paper catalogue of your products for my 7,000 mile tbird.  Feel free to use my testimonial in your ads/////   Denis (7-22-08)

This is not a question, it's more of a confession. A few months ago I installed the cold air intake filter on my 2002 Thunderbird. Like a lot of owners the first thing I did was a mileage test. The gas consumption for this test clearly proved a winner. However, my problem is I like speed! I did get 22 mpg in my "test" but I didn't buy this awesome little car for economy, I bought it to go fast! It goes real fast! My tires are Michelin Pilot Sport, 235-50-ZR17 that give great control and ride. Now if you guys will put the Borla Exhaust on sale I'll be the first to order! Gary L. Kirkpatrick (3-17-08)

WE RECEIVED OUR ORDER IN GOOD SHAPE, EVERYTHING FIT PERFECT. WE WILL TAKE OUR FIRST ROAD TRIP IN OUR 2002 T-BIRD THIS WEEK WHEN WE WILL DRIVE FROM WEATHERFORD OK TO ROANOKE RAPIDS N.C. 2700 MILE ROUND TRIP.

BRUCE PEOPLES (May 18th 2010)

I received and Installed the hardtop protection kit it sure made a difference in the noise level in the car. Was showing it to the local car dealer owner and he really liked it he asked where I got it and I gave him your web site and he went to his office and ordered a Kit for his Dad. Let me know if the Tbird fender skirts ever go on sale… Thanks Rick (11-21-08)

Your webmaster deserves a big thank you for the professionalism of the site. It is easy to shop from and does not ask personal questions beyond the scope of shopping. Thanks for providing us T-Bird drivers your fine support!!
Mike West Wando, SC (3-18-09)

I have ordered many items from you, as always, I have received fast and wounderful service, even when I have had to return something, which has not been often. Thanks for all you do. The Trunk rack looks great.

Kathy James 3-18-09

I have forgotten to tell about the installation of my Ford Thunderbird Hard Top Lift . It works great and especially in my Townhouse, I do not have to much space in that garage along with my truck.

Alex 5-2-11

Aaron,
Thank you very much for taking time to address my problem. Everything worked out with the Tbird Grille. Nobody helps customers anymore... it was good to actually have someone like you help me through it... what a relief! Thank you very much, I will always order through Thunderbird Concepts. Have a great Thanksgiving to you and your family.
Mark Zoller (11-21-08)

Great service and products. Always a pleasure to do business with Thunderbird Concepts!
Bobby Rogers 3-18-09

Hi Aaron,
I was going to wait, until you get another specials but I was too excited to put some more stuff on my T-bird. My T-bird is really looking sharp and classy--After I put the rocker panel trim--i will send you a picture of my car. I got a lot of compliments about my, and these are from the people that were driving very expensive cars...big smile. Thank you for making my shopping with you very fun and exciting.

I have a 2004, Merlot
I already added the fender trim, side accent trim, hoods scoop bezel, tail light bezel kit, door handle chrome trim,
NOW JUST WAITING FOR BOTTOM ROCKER PANELS. PLUS< I put the T-bird mats that I got for free from my last order....Big smile. I also hung my T-bird calendar in my office-and got a lot of compliments about it.

Thank you,
Mike and Emmy, April 2010

Thank you Aaron. I tell all that ask were did you get that for your car. I send them your way. Stan. July 4th 2011

Hello again Aaron,

My recent Email to you was a genuine concern over the product that I purchased from Thunderbird concepts. Your response of April 12th shows me that the same genuine concern is shared by you in your product and in customer satisfaction. I did not even know if I would get a response, so you can just imagine how pleasantly surprised I was when I received your Email. This is more than generous, and I thank you very much. It is nice to deal with a man of integrity. You have one more loyal customer.

David A. Levesque 4-13-10

My son went to auto show yesterday at Del Mar Fairgrounds in San Diego CA. Got leads to your 2002 Thunderbird Hard Top Lift from Attendees and fellow Classic Car Exhibitors. Your Web Site is Like a fresh breeze as Ford Dealers hereabouts apparently have staff age limit of 30 and female with little or no auto knowledge and all apparently qualify for low pay as they enter repair order via programmed computer terminal. I guess they interact well the average customer sucking up typical dealer brain dead advertising.

Bob Heyer 4-13-10

Hey Bob,
I was at the Good Guys Car show in Del Mar last week as well. That is one great show. I go every year. I'm sure I walked right pass your son a few times. Anyhow, great to here the good news about our company.
Happy Tbirding,

Aaron Scott 4-13-10

I put on the door top trim this past weekend and it looks fantastic!

Thanks,
Jim Leasure (6-27-08)

Thanks, Aaron. I will have a look. Oh, by the way, the parts I bought gain me plenty of compliments from other T-birders. I always make sure to tell them where I ordered them from. I will be placing another order around summer, or when the stock market improves...LOL. Again, thanks, and have a safe and happy holiday season.

Travis (12-8-08)

Hi Aaron,
Thank you for your help when I had the tape problem with the side trim that did not stick. I sincerley appreciate your help and concern inmaking sure that I was satisfied. Take care... thanks again..
Joe Malta (March 19th, 2009)

Thank you for your e-mail. You have a great web site and should be proud of it. I have purchased several great products and have received timely support when I needed it.
Thank you very much.
Regards, Kevin Burke
1965 TBird Roadster Conv; 2002 TBird w/Hardtop (8-28-08)

Just wanted you to know my hardtop lift system arrived Wednesday, Aug. 20 and I installed it today and it is working wonderfully.

Thank you, Ron Akey (8-20-08)

Aaron, it's great dealing with a CEO that cares.......we are battling corparate greed on a daily basis. I am very glad to be doing business with good people that care about growing their business and doing the right thing as a standard practice. Thank you and be proud of what you do. Dave (10-14-08)

"I installed the hardtop protection system on our 2005 Anniversary Edition medium steel blue T-bird. When we purchased the car new in Dec. 2005, the hard top was in place. I did not realize the design omission Ford had made until we removed the top in the spring of '06. The Kit is truly a no brainer to install.

We have had mild winters since '06 and have never re-installed the hardtop, so I can't honestly testify to a tighter seal/fit. I can not imagine that your product is any thing but a huge improvement over the factory supplied tape product. So far it's well worth the price based on appearence alone. "

Nick V. Pryor,OK (6-9-08)

"Thank you again for working with me until I was a satisfied customer"

Hi. I want to share with you that at last, I have success with getting the chrome sills to stick. Thank you again for working with me until I was a satisfied customer. Now, lets see, what do I want to buy next? Perhaps the chrome trim for under the hardtop and for the door tops. I will let you know.

Regards, Kevin Burke, Las Vegas, NV (8-27-08)

Aaron, Thank you, the cover ARRIVED today LOOKS GREAT
THANKS for YOR HELP.
LOOK FORWaRD TO FUTURE BUSINESS;
LSTILES 8-4-10

Morning Shawn,
Just wanted you to know that I got my order (cover, bag with
floor mats and calander) yesterday, and very pleased with the quality and
follow-up you did. Thanks, Jim 9-10-10

I appreciate the quick response and send a hearty THANK YOU.
George 8-4-10

Aaron--wanted to pop in to tell you how appealing and informative all your emails and website are.

My father who just passed away at age 86 was the proud owner of a 2002 T-bird, and it is now mine. My daughter just got married this past Saturday, and "the" car was used in many of the photos of this grand day. While my father did not keep his Thunderbird in exhibit state, he loved his car. One of the custom things that he did install on his car was a trunk rack. This shining detail adds much to the already swank appearance of it.

Just had to send you this message--and my husband and I are happy Tbirding!

Esther Marino 8-4-10

Hi, Aaron Well I received my back deck protection the other day and installed it in about 45min.It looks great.Thank you for shipping it so quickly.
You have a great day out there in sunny Calf.

FAT CATS SUBS PA. 9-13-10

Thank You Aaron for what you do for your customers. All of the products that I have purchased from your company has been TOP NOTCH!Again I am looking foward in getting my new order and my trunk rack that I had ordered several weeks ago too.Thanks for all of your help in the past.Randy Charleston, SC

Randall Carter, Sr 9-13-10

Hi Aaron,

Just made my purchase. Thanks so much.

I look forward to also sending you a fantastic thank you note with photo for your website once my car gets the white interior installed.
And then once I get your premium boot reupholstered in white, and eventually purchase white walls, my 2002 T-Bird will really be a beauty to behold.
Thanks again for a fabulous online purchasing experience!
Jovan Van Drielle
Scottsdale, Arizona 85268
5-19-11

I enjoy reading your comments along the way.I almost think that we are friends

Mary Lou Koch 9-13-10

I just purchased a Silver 2005 T-Bird Convertible!Less than 11,000 miles. Beautiful!I had never heard the Marc Cohn song, "Silver Thunderbird."That sure put a smile on my face!Thanks for the CD!

John Crane 9-13-10

You do a nice job of keeping owners informed of new prpducts and T-Bird facts -- keep up the good work!
-Ron Wahl 3-9-11

Hi Aaron...... after many months, Spring has come to Ottawa, and I installed the headlight visors today - THEY ARE BETTER THAN I EXPECTED !! I am so pleased with the results and indeed exceeded my expectations. Excellent instructions too!!

I will send you a couple of pictures to show the results - also, I had a white soft top installed earlier this week so my beloved TBird is somewhat unique in its look !!

Thanks again for offering such a great service !!....Mark

Aaron,
Things I've bought online from Thunderbird Concepts for my 2002 Bird :
The Tbird Soft Boot, Key Ring, Hardtop Trim, License Plate Frame, Headlight protectors, Tail Light Bezel, Hood Scoop, Hard Top Hoist, Front End Bra, Floor Mats, Trunk Mat, Tru Rev Cold Air Intake , Ragg Top Cleaner, Miracle Rags, Mesh Grille, and the Wind Blocker.
It's great stuff and have not been disappointed on the quality and delivery.
Still have more stuff to buy over this next year especially Chrome !! Thanks !
Jerry Blackerby 5-23-08

Hi Aaron
Thank you for the mug that you sent along with the chrome hard top trim. it is exquisite!!!

My boyfriend finally got the electric top hoist up yesterday. I am a happy camper with my top finally off...SAFELY.

Thank you for checking in and requesting comments and suggestions on your one of a kind treasures. my next custom items will be the grille and boot for the top.

talk to you soon.
Rayva in Los Angeles (7-31-08)

Thanx for the cool stuff. Your product makes my black T-Bird a real eye catcher. I get complements all the time. And, as a proud Canadian, it's sad to say I can't find this good quality gear her across the border. But, hey, shit happens.

Bob in Canada (7-31-08)

Hi Aaron,
Just a short note to say's thanks, yet again, for what you do. The Chrome Molding's are perfect for Claire's Bird, a/k/a MMM (Many-Mods-Merlot).

If you have a chance, and of course willing to, could you check around your shop for a set of eyebrow's. Long or Short, doesn't matter. Even Second's are fine. Possibly someone might not have liked them (Dumb I know) and returned a set used. Those would be fine too.

We had a deer hit us. so the repairs brought about an opportunity :-). I have changed out the Grille to a Bullitt style, and added a Chrome surround to it. Added your tail light covers out back, to go with my Continental Kit. Now with your new Wheel Moldings, I'm wrapping a Chrome strip around the car as well. With my Vogue White walls and fender skirts, she is a knock out!!

Anyway just a thank you again, and if you can, Name your Price, the eyebrow's would complete her new look.

Your friend, Dave Rice 7-16-10

I am very impressed with the way that you hear and are concerned about your customers & their problems. I love cars & enjoy doing business with a company that can help me add new things to my car, puts fun back in owning a special car. Thank you. Jim 12-7-10

Aaron, I can truly say that every thing I have gotten from you for my 02 T-Bird is just awesome. I have only three things of chrome that I have not put on my T-Bird. They are that new chrome piece for the door just below the window and the chrome for the door entry and the T-Bird emblems. I can tell you my T-Bird is the Best and Sharpest one in Colorado Springs, plus it does not look like all the other T-Birds it really stands out. I brag by drive thru the car/hot rod shows/displays that the young kids have with their supped up mini car and early model cars. Their cars look nice but my 02 T-Bird red and all chromed out really has a lot of heads turning. I would say it is great to show off and brag just by driving thru those car shows, it makes me feel like I did when I would drive my fathers 1966 Mustang. All I can say is the Bird is a Hot Car because of the great deals I was able to get from you.

Sincerely,

Ray Anders (3.3.2008)

Just wanted to say thanks for the quick service. Got both covers today! Looking forward to using the interior one on our next trip to Vegas!

Al Padilla 10-4-10

---HI AARON,
JUST INSTALLED MY HARDTOP PROTECTION STRIP I PURCHASED LAST WEEK FROM YOU.WENT ON GOOD I PUT THE TOP ON FOR FOR THE WINTER. IT LOOKS LIKE IT WILL DO THE JOB.IN APRIL I PURCHASED MY 2002 RED T BIRD FROM CA.ONE OWNER EX CAR AND FUN. I RESTORED A 1957 RED T BIRD HAD IT FOR 10 YRS.LOVED IT .IF YOU KNOW YOUR T BIRDS THIS BIRD HAS LOOKS OF SEVERAL YEARS BLENDED IN.FORD DID A NICE JOB.WILL TALK LATTER THANKS AGAIN FOR THE EXCELLENT SERVICE .
NICK MESH 10-4-10

This is my second order with you and really happy with the service and enthusiasm that is displayed on-line and through the e-mails. Having traded in the 76 Eldorado convertible and 81 Fiat Spider convertible for this new classic (2004 triple black T-Bird) We are very happy....

Jim Harmon 10-4-10

Love your store!!! Keep up the good work. Send me a catalog.

Jerry Wade 10-4-10

I really love all your T~bird accessories

Cyndi LOng 10-4-10

Aaron, I received my free mats and Tru Rev cold air intake today. The mats are beautiful and the Tru Rev is a fantastic piece of equipment. The best deal I ever got. Thank you so much. I guess I'm a thunderbird concepts addict now. Richard 11-29-10

Just put floor mats, trunk mat and tanneau dust cover on the Tbird at our favorite restaurant in Naples FL. WOW--way kewl!!

Thx
Happy Thanksgiving
Redd and Suz 11-26-10)

Hi Aaron,

The jackets came in yesterday. They are so much better than I thought they'd be. I didn't realize that you had embroidery on both front and back of the jackets. They are worth what you were selling them for. Thank you very much for sending us them.

Dot 11-30-10

I think the navigation and product descriptions, testimonials etc are great on your website!

Susan Raney 11-30-10

Hi Aaron, A little over due but wanted to say thanks to you and your company for being there. I got floor mats, license frame and T-Bird logos back in December for a Christmas gift from my wife and finally got ‘em installed this past weekend. It’s been a really tough winter here in the Chicago area and haven’t had much opportunity to drive the ‘02 bird that I bought last October. I just ordered a pair of the V8 emblems and I’m sure it’ll look great with my bird logos. I plan on several more products down the road as soon as the budget allows.

Any thoughts on where I could get a hard top? My bird didn’t come with a factory HT. But I had to purchase it because of the low mileage and great price. It’s T-Bird blue and turns a few heads--however, when my wife takes it, they give her thumbs up and even comment "how cool" when she steps out of the car. It’ll only get better with more updates from your fine company.

                 Thanks again
      Perry O’Kano, Naperville, Illinois (April 11th 2008)

I have purchased your products before for my 2004 Bird. Everything I have purchased has met or exceeded my expectations.

Tim Sessions (9-9-10)

AARON
I ORDERED THE RED ONES AND YOUR SALESPERSON WAS VERY NICE AND CORDIAL ITS A PLEASURE DOING BUSINESS WITH YOUR FIRM, NEED SOME NEW STUFF TO HAND ON THE BIRD
IRWIN SHAAB 5-27-11

I've always been pleased with my past purchases & your products.
- Irving kohlberg, M.D. 3-25-11

I am very satisfied of your service,thank you very much, best regards, Jacques. 3-25-11

Aaron,
Absolutely love the fact that we got to order so quickly! I’ve been searching for these visors for about 4 months I almost sent you an email last month and decided against it. then it was like you read my mind and here’s a chance to finally get them. I then was disappointed the one I wanted wasn’t winning and again you did it again by offering both! You have a dedicated buyer in my wife and myself. Thanks again, happy Tbirding!

JEFF GROAT 3-25-11

Great professional "phone" teamT heir knowledge and insight convinced us to place todays order,as well as future orders. Thanks again, George Neubert 3-25-11

Thanks once again for great products and service, Aaron!

Bobby Rogers (9-9-10)

Fantastic service as always! I really appreciate that you folks are there just for us retrobird owners, and not "just another parts company" that only has two or three TBird items! Thanks again for great products, great service, and great prices!

Bobby Rogers
Rocket City Thunderbirds
Huntsville, Alabama (4-25-08)

Merry Christmas to both you and Sean. Thank you for our professional relationship. I have "sung your praises" to a few Thunderbird enthusiasts.
Have a great holiday. Jim (12-23-09)

Dear Aaron, we are going to Canada for the holidays and want to wish you and your family a very Special Holiday Season. Our T-bird will remain sung and warm in our garage in Fl. Have a great holiday.

Merry Christmas & Happy New Year
Gary and Norma Kirkpatrick (12-23-09)

Aaron – I received my floor mats and they are perfect. Thank you for them and the calendar – I will be looking for a photo op to submit for next year’s calendar.
I am so happy to have found a source for my T’Bird stuff. I will spread the word, and thank you again.
Mollie 5-4-10

Just continue your prompt, courteous, and much valued services to your friends in Canada. Believe it or not, Aaron, just now as I was completing this order, the doorbell rang, and it was delivery of my 2002 Tbird TBC Cold Air Intake CAI002. I now have the chrome, top protector kit (installed), the hood bezel strip, the Cold Air Intake and this order for the headlight protector visors. I'll forward a pic in the spring. I look forward to speaking with you, later on, re possible hp increases for my 2002 Tbird.

Thank you,Wayne Brooks 2-24-11

We bought the hardtop chrome trim last year and love it.  It looks great.  We were pleased with how quiet the top was sitting on the trip during the winter.  When I took the top off today, I can see how the trip kept the paint protected from the top too.  Great item! Ken Ferguson in VA (3-3-08)

I HAVE JUST RECENTLY ACQUIRED THE DASHKIT FOR MY 2005 T BIRD. CLASS, THATS ALL I CAN SAY. NOW MY HUBBY WANTS TO ADD IT TO HIS 08 CHRYSLER 300! I HAVE ALWAYS BEEN PLEASED WITH EACH PURCHASE EVER MADE FROM THUNDERBIRD CONCEPTS. YOU ARE THE BEST.HANDS DOWN. I WOULD HAVE ABOUT 20 PICS TO DOWNLOAD TO SHOW ALL THE IMPROVEMENTS. YOU PROBABLY DONT WANT THAT MANY, SO TOO BAD! CAROL GRIFFITH- UNION CITY, TN (3-5-08)

Wow, that would be wonderful.

I will ship the other one out as soon as possible. I really like the way it matches my side mirror covers. The door handle covers were in the car when I purchased it. I'm not sure if the previous owner specified the car as a 2002 model. Once again let me express how glad I am to hear back from you. You can certainly expect more orders with this kind of customer service.

Thank you very much,
Michael Toups (3-2-10)

Aaron: I think you guys are doing a fantasic job of satisfying all of our TBird needs! Thank you for all of your hard work, creativity, and professionalism. By all means, keep up the outstanding service you are providing for years to come! Greg Hlinka (February 21st 2008)

When I go to your website I feel like a little kid in a candy store I want everything I see but I must make a choice because mama will only let me spend a limited amount of money.
:( The Old Sea Dog Wayne (feb 22 2008)

Thanks Aaron,
This is a first purchase. You visit our email often, but to date we have only wished to buy from Thunderbird Concepts...(-:? We appreciate your donations to Diabetes Association as we happen to be a type 2 ourself. Thank you, Stan and Mary Ann Shepherd (feb 22nd. 2008)

Thank you for your reply. I received them today in the Mail. Quick service!
Sincerely, William H. Simon (3-1-08).

PS... I will be placing more orders in the
future as I love my Tbird!

Hi Aaron,

I bought my 2002 T-Bird in 2003 with 1800 miles on it. It now has 11,000 miles. It looks better today than the day I bought it. I have added the Premium boot and floor mats. I continue to receive compliments whenever my wife and I are out driving. It is black with the retro rolled and pleated interior look.

Thanks, Dan 7-24-10

Aaron, The Thunderbird cover works great on my 2002 Thunderbird. This is the second one I have recieved from you. My son is using the other to cover his SST Race boat fit perfect...

Thanks again for getting it to me so Fast. Your great. I will be odering some of your special accessories in the spring.

Thanks again Jenay ( January 2008

"You were so helpful last year when my purchase of a Thunderbird hood bezel and a replacement both had to be returned.
I definitely remembered your excellent customer service when thinking of a Christmas gift for my Thunderbird owning boyfriend."
Sincerely,
Linda Primavera (11-16-07)

"Aaron- my daughter sent the floor mats to me as a birthday present. Like all of your products, they are really nice and add to the appearance of my car. For us T-Bird enthusiasts, your site provides many neat gift ideas for friends and family who want to buy something special for those of us who may be "hard to buy for".
Happy Thanksgiving! 2007
Peter Lepir

I received my Borla Exharst and have had it installed on my 2004 Thunderbird. You can't imagine how pleased I am with it. It really brings out the "Thunder" in the Thunderbird. It is not too loud, but gives an impressive feeling of power. I appreciate the quick service. Thanking you again, I remain

Yours truly,

H. Lee Keesee
Prospect, Kentucky (1-3-08)

"The boot fits perfectly, and is exactly as advertised. It’s a very soft supple cover, that looks great and is extremely easy to put on and take off. I have the OEM product from Ford, and its just an expensive piece of junk.

I’d recommend your company to anyone looking to enhance their TBird. We are a select few that enjoy its understated elegance, and your company fits right in."

Clive M. Howard in Canada (11-13-07)

I have as you know ordered from you befor and am pleased with your service. I also am now looking forward to the Floor Mats you have promised. Charles Meyer 5-17-10

Aaron,The timing of the new headlight bezels was SO perfect! My husband and I just put on the scoop bezel, 8 pc trim pack, wheel well accents and the chrome license plate cover yesterday. It looks SO GOOD I determined right then and there to order these other pieces to give her even more 'bling'! I will send some pics when I can of my '04 Merlot!
Thank you again!
Anita Lee- Bethany, Ok 5-17-10

Hi Aaron,Owning a T-Bird convertable in New England is risky business as you can imagine. Last Friday, as I was washing my car (purchased 2/10 but unable to put on road til 3/17 due to our stellar weather)I was lamenting that there were no splash guards to protect my bird from the #&H% that I painstakingly remove every week. Today, Mother's Day, yours was the 1st email I read. A very Happy Mother's Day for me. Thanks!!

Ellen in New England (Mother's Day 2010)

Your endorsements and support of TBird owners made my decision to purchase very easy. Looking forward to meeting you at TBird 55th Anniversary in Dearborn Michigan

Bob Clarke, May 2010

My wife just loves the way her TBird looks when I put your products on. Her's is a 2002 Torch Red with the hard top. She loves the portholes and has yet to take it off in the three years we have owned it. Keep up the good work. Looking foward to more items for her bird.

Scott Remy May 2010

Aaron, thank you for sending the clips for the fender wells, i am very impressed with your service and am just about finished working on my car. will send pictures in the near future. john saraceno 6-20-11

Thank You So Much for the calender and catalog you sent my father.....he was thrilled just wanted to let you know you made his day totally. He looks so forward to things in the mail and we ordered the money clip for his birthday this year and also we ordered the watch (which he loved for Christmas one year) he also ordered the soft boot and loves it with the case. One happy customer! Thank You, Kim Chastain 6-20-11

I shopped around and you were the best price for weathershield car covers. Nice to get a thunderbird specialty item at a good price!!!

Todd Arney May 2010

Hi Aaron,

A big THANKS for getting this together for shipment. I bought the Bird new for my wife Lucy on Valentines day of 2004. It had a giant bow on top and it faced her as she opened the garage door when she came home from work. She always wanted a Bird since she was a teen.

The Bird is Merlot in color and coming up on four years old and only 16k on it. We now live on the Gulf coast of Florida and the weather is ideal right now for top down. After they are painted, I plan to install and have ready for the morning of the 14th for yet another T-Bird surprise.

Thank you,
John K. in Florida USA(Feb 1st 2008)

Aaron: Just follow up on the trim. We installed the hardtop protection trim it yesterday and it worked out perfectly. All the sqeaken and swaken from the hard top is now gone.
Joe 2-15-11

Hey Aaron, 6/1/2011,my Soft Cover arrived. It fits like a glove and helps the look of the car greatly. Thanks again for a fine product. Type at you on the next order.
Thomas Banar

Pictures will be coming to you, Aaron.... also, I had a large TBird "wing" embroidered on a piece of cloth by another TBNer a couple of months ago (calls himself "Bunny Lou"... do you know him? ) Anyway, my upholsterer will stitch in this wing in the centre of your boot cover after it is covered in white. Should look awesome.

By the way, this past weekend I was at an all Ford show (about 200 -225 cars) and my Tbird won "Best Tbird", "Best Interior" and ... "BEST OF SHOW".... I couldn't believe it !! 3 mega tropies !! Also people all loved your headlight visors - very impressed !!

cheers...Mark 5-18-10

Dear Aaron - "thanks for the holiday greeting.  I have wanted to advise you that your Borla exhaust system on my '05 has matured into a very nice smooth, low mellow sound when cruising,  and is pretty authoritatively snappy when you get on it - perfect and I couldn't be more pleased.  I am now looking at the cold air intake systems that you are offering and truly want your opinion on the one that will give the best performance. I like the fact that your newer offering, the TBC system has a black appearance (vs. the chrome look of the K&N Typhoon) and agree that the former would look better under the hood; however, I would really like your take on the performance issues between the two, cost aside here.  Thanx, and best wishes for a continuing good holiday season and a successful new year for you folks at TBird Concepts.  Your products are great. I am looking forward to your comments. " 

Sincerely, Phil Perry (12-7-07)

Dear Shawn,

What can I say? That is just outstanding service and product integrity.

I received the Fedex tracking number yesterday. Your email, however, was shunted into the spam folder (don't know why) and I just spotted it this evening; otherwise I would have answered it immediately as it deserved.

I was prepared to live with the problem (I have the original 2002 boot and it's in very good shape but I wanted something that folded more easily) since I have had the OEM Premium boot for several months and did not (foolishly, on my part) keep the paperwork or packaging.

Anyhow, you've got a customer for life (but I would have still bought your products even if you had not replaced the boot).

I very rarely post on the Thunderbirdnest Forum (and I never do negative posts) but would be more than happy to describe Thunderbird Concepts' response to the boot problem but only if you agree. I just feel people should know that they are dealing with a stellar organization... . Anyhow, I will not post unless I have your permission to do so.

Once again, thanks. Anything I can do for you guys, send me an email at any time.

Sincerely,

Gary Jenkins
2002 Inspiration Yellow Thunderbird
1972 Yellow (Pale Primrose) Jaguar E-Type Roadster
(1-29-2010)

Thank you, Alyssa.  I love your website and your Thunderbird items!  I will purchase additional items in the future.
Evonne (10-23-07)

"I just received the mats.  They are great.  Not only are they much more plush than the originals, they fit better as well.
 
Congrats on offering a great product,"
Joe C. (10-10-07)

Thank you for your friendship to me and Dad...BTW,,,I LOVE, LOVE,LOVE my retro visors for my headlights...My car looks so mean now...It gives my bird a sleepy look...So beautiful!

The pics attached were taken before I purchased your product...
You have the coolest stuff for TBirds that I have ever seen bro!

T-Birds Forever Pal!!!!! Thank you for your time...

your pals in Arkansas, Kent O'Daniel and my Dad,,, Warren/////////////// (1-26-10)

I've just recently purchased '02TBird Midnight Black and I'm Lovin driving all over again, now in my late 50's it's a blast. Just discovered your site, love it also............

Wanda July 2010

Aaron, I ordered and installed my hardtop hoist. It works great and is very easy to install. Due to some physcial restraints, I store it up near the ceiling so it's always ready to lower onto the car. This is a great buy for anyone that likes to use their hardtop from time to time or just to make easy storage without scratching their car. Thanks again. Bob Hawk July 2010

Love this shopping experience! Thank-you for all the great products, I'm new to your site and I'm having a lot of fun just browsing and looking at the great selections. Thanks,

Wanda,
July 2010

i_purchased_from_you_because: All of the above.

i_found_your_website_from: I'm A Repeat Customer

customer_suggestions: Continue with the great suport and I will continue to buy from you! Good job Nathan. (7-18-07)

HI. GOT ALL THE CHROME PIECES I ORDERED. GREAT FIT/EASY INSTALLATION. ALL 5 PIECES TOOK LESS THEN 2 HOURS. ALREADY AM GETTING GOOD COMMENTS ON THE NEW LOOK OF MY BLACK 2003 T/BIRD. VERY HAPPY WITH ALL THE PRODUCTS. THANKS DON (8-9-07)

I bought my 2004 T-Bird last year and absolutely love it. I told my husband to forget buying me diamonds - I wanted Chrome for the T-Bird. We started with the license plate and have been customizing it ever since. The car is a head turner for sure. We ordered the hoist system for the hard top and I am able to take advantage of the "drop top" in the warm weather. Don't know if I look as sassy as I feel, but it sure has made me happy. Thanks for quality of goods that you offer and the quick delivery.

Liz Lamberth (3-21-07)

The new door sill skins arrived in good shape today. They were packaged much better than the first pair. I shipped the damaged ones back on Tuesday, so you should receive them soon. Thanks for the quick exchange. In this age of "no customer service", you guys are doing a great job!
Thanks.

Chris Prange, (2-23-07)

Just keep providing the same quality that you have and I will remain a loyal customer. I wasn't going to add too much bling, but each month seems to tempt me to add something else. My 1965 has a tonneau cover and I may get one for my 2002. Still not convienced that hte fit is good from some of the pictures I have seen.
Regards, Kevin Burke 8-6-08

Hi Aaron,
I received your parcel today. I was very impressed about the quality of the front mats. Much more better and beautiful compare to the original. No comparison.

I am very happy up to now about the quality of your goods that you are providing to your Tbird customers and to me.

I received also the dash kit urban metal in an excellent condition. The packaging is excellent. No damage from California to Québec in Canada. You are providing a very good service to your customers.
Sorry about my bad English.

Thanks and Regards,
Alain 8-26-10

thank's, for being here,
michael carroll 8-31-10

We love our fun car and we are doing a road trip--and at 54 and 56 we are enjoying life--feeling young again! thank you for your kind words ---we will let you know what we think!--Your note made me feel special ---see you on the road!
Kathleen A. Duncan 8-31-10

Dear Alyssa,

Received hardtop cover today, Thanks for keeping me posted. Great service.

Thanks, Glen Burgess (3-28-07)

Nathan,
I am very impressed by the service you are providing; enjoy your evening.
Regards,

Sid (2-6-07)

"As always with any transaction you become involved in,
it all went smooth. The trim looks great. I just
returned from a motor-trip east and gave referrals to
your company all along the way. People asked us
about the T-Bird at every stop.

Thanks again. I look forward to getting more of your
great enhancements."

Kipp Perry (1-15-07)

Happy New Year Nathan,

Once again, thank you so much for all of your help and I would
definitely return to your company for any future needs and will
recommend your site to others.

Best regards,
Linda Primavera (1-15-07)

Thanks for your help.
It is a pleasure to work with a person like you. This is why your customers keep coming back instead of going else where.
Thanks again,
Randall from down South in South Carolina 3-18-10

Dear Nathan,

"Thank you for your prompt response and good suggestion.
I look forward to ordering other T-Bird accessories, etc. from your company."

Sincerely,
Lori Pagnucco (1-15-07)

"I received my T-Bird hardtop protective trim last week. When I
received it I wasn't impressed with it. After talking to one of your
associates I installed it. It made the car much more enjoyable to drive. As
you stated it quieted the top noise down almost completely."

Jim Patton

I look forward to doing business with your company in the future. Thanks again for your response.

Sincerely,
Joe Gordon (11-28-06)

Thanks Aaron. I had the door sills installed and they look even better
than I thought. I decided to stay with black because I thought of the
red paint problem and it is better. Real sharp!! I also had the hood
scoop chrome installed and also very nice. I am completely happy. I
didn't have the rear deck protection installed, I have the hard top on
it and I will await till I take it off. I am using the Ford strips now.
In the spring when I take off the hard top I will have intstalled the
strips. Thanks again for everything. The car looks great.
Denny (11-10-06)

Thunderbird Concepts,
Just a thank you to Nathan for reassuring me that my order would make it on time for my husband's birthday!
Thank you guys... it's great to know you're out there with quality T-bird accessories!
Becky Terlop (11-9-06)

Thanks Aaron,
I have received two boxes today and everything looks
great. Thanks for the barter and your note.
I hope it worked out good for you because I think it worked out good for
me and my T-bird. You can use any of my emails for your happy customer
sections. You are and honest and honorable business man. First class.
Thanks for everything. Look forward to doing business with you in the
future.
Denny Gianotti

Dear Thunderbird Concepts,

I have to tell you we have been enjoying our 2004 thunderbird. When we purchased it, we purchased all your trim kits and we have had so many compliments; people actually take pictures. One day a Lady backed up into me, and had to buy more products from you. Then after that was all taken care of my husband backs out of the driveway one sunday morning to get the paper and doesn't turn to look just back up, I think maybe he is taking living in Florida to serious. He scaped the side we had just refinished. So now we decided to have it fixed one more time. Thank you again. I really appreciate your line of products.

Thank you again and hopefully no more accidents, or we will have to contact you again, and you still have a few things we might like to have later on.

Donna Shea (Oct. 16, 2006)

Dear Nathan - I apologize for not getting back to you, but right after I sent my question in, my PC went down, and I am just getting back online; anyway thanks for the answer on shipping the Borla system to my installer, and your observations on the sound. As soon as I coordinate with my installer (closed for the weekend) to insure they are watching for the shipment of the system, will order it early next week. Incidentally, my previous items ordered from you folks were shipped fast, arrived in perfect shape and are everything that was expected - appreciate the good products and service.

Sincerely, Phil Perry (October 9th, 2006)

"Would love to be able to purchase Tbird floor mats to match my Cashmere Special Editions Light Ash interior. Not all of us have Black interiors (though I know the majority of birds do.) Can you help us light colored interior guys out?

p.s. purchased the interior cover and absolutely love it. It's saved me from more bird and tree sap accidents than I can count!"

Thanks,
David Ford, WA (August 30th 2006)

Thank you Nathan, this is my second order from Thunderbird Concepts and I am extremely pleased with your products, your customer service and my whole experience, Thank you. I will let you know if it is not here by Monday. Have a good weekend.

Sherri (August 18th 2006)

Hi Nathan,

Just a follow up note to let you know the wrench for my hardtop worked perfectly! I am now cruising with the top down. Thank you so much for your product guarantee. Mostly I wanted to tell you how pleased I am with your customer service. I have ordered a number of accessories from your site and each time everything has been delivered promptly and exactly as advertised. It's refreshing to work with a company that values customers the way you do!

Thanks again,

Penny Ream (August 17th 2006)

i received my tonneau cover,
i had it painted yellow like car'
cost 275.00 finished'
thanks again
r,j,gator (JACKMAN) August 17th 2006

Hi,
I've received my T-Bird Mats.
Love Them! Thank you very much,

Donna Hardy (August 7th 2006)

"I recently purchased the trim kit for my 2002 T-bird. WOW does it ever look great!!!! I can hardly wait to see what it looks like after getting the surrounds for the door handles and
accent lights. It was very easy to install. I did it in less than an hour.

Thanks Again, Marilyn Johnson (July 24th 2006)

"I received your stainless steel strip for under the hardtop. I'm
well satisfied with it."
Thank you,

-Dennis Trapp (July 17th, 2006)

Thanks Aaron, you guys are great.
David Green (7-11-06)

Aaron,
Just recieved the T-Bird Logo mats & wow what quality, they look great. Think I'll put my originals away & use these. Thanks,

Garry & Arlene Johnson
Missouri (6-3-06)

"Just ordered a dash kit from you.... great price!"
Blackbirds on TBN.com

"Rec'd the top hoist and it worked like a charm with some help from my son and son-in law. I don't think we could have removed the top without it. Thanks !"
R.W.

"Received the Hard Top bag and Cart, they work great!"
J. J.

"Great watches, my wife and I love them. We get compliments all the time!"
J&H

"Received the T-bird Watch and love it. I even love that it has a date display."
T.R.

I love my new watch and thanks for the fast delivery.
Karyl P.

"The watches are great and we love the cute little tin box it came in, I display it on my garage rack car collector section in my garage! Thanks you."
M.M.

"These guys are the finest of people. I just got my Dash Kit at a discounted price, and it is fantastic! I recommend these fine people highly."
T.F.

I just wanted to tell Thunderbird Concepts and TBN members that I am more than pleased with my two-piece Roadster Tonneau! The T-bird Blue is the exact shade of my car. The money spent was well worth the product. Thanks Thunderbird Concepts for a job better than well done.
K.S.

"I love the quality and the security that comes with having my new Hoist, Thanks!"
T.S.

"Thanks, great Hoist lift!"
Karyl P.

"I wish I would of known about your Hoist Lifts 2 weeks ago, before I dropped my Hardtop."
P.F.

"Received your Hardtop Hoist, love it, thanks."
T.W.

"We received your Technalon Cover yesterday and love it! The quality is excellent. We have two Thunderbirds and want to order another cover and a license plate frame."
L&T

"Second time we received product from you: thanx for the prompt delivery!"
D.C.

Hi Aaron...Just wanted a confirmation you received my previous email with the credit card information for the shipping cost on the car cover...I am grateful you are going to replace the other one...it speaks to your integrity as a person and business. I would be happy to write a testimonial about your business practices and wanting to make the customer HAPPY....
Thanking you in advance, I remain....candace brown gruger (1-6-10)

"Received the watches, Thanks." N.D.

"Received Tbird Watch already & it looks perfect! I’m very impressed with your service."

"Thanks very much,"
S.T.

"Your Roadster Tonneau is terrific!!!
Thank you,"
P.S.

"I think Ron is the fifth T-Bird owner to as me about your tonneau. Not only was Ron going to the races, but the road on which he was flying out of control (slight exaggeration) is a well known radar speed trap, with a 35 mph speed limit. Which brings me to a marketing tip .... in my opinion, your T-Bird Tonneau is a price inelastic commodity. I suspect a price tag of say $1500 or $1800 wouldn't negatively impact buy decisions.
The funniest was a Texas State Trooper who pulled me over (and I was speeding at the time). He wanted to get one for his wife, and no, I wasn't ticketed."
P.S.


"You are unbelievably fast in your response. You must have lots and lots of
questions and replies to make and you still found time to find my email from
Feb 4th! As I meet with other t-bird owners I will pass along your name.
If you have any business cards, please include them with your shipment and I
will give them to other t-bird owners. You are awesome!"
A.D.

"Hi, Installed the brushed aluminum dash kit today in my 2003 T-Bird. It looks outstanding and all the pieces fit perfect. If I can do it, any one can. I ordered on Monday and recieved it on Friday, just super service! "

Thank you,
Donnie C.

"Thank you for the prompt response, I greatly appreciate the excellent customer service."
Joy M.

"Thank you for your prompt and honest response. Its really a pleasure dealing with a company that doesn't try to appease a customer with inaccurate information."

Thanks,
John K.

"I appreciate your kindness and look forward to receiving the soft boot for my special thunderbird."

Rene G.

"Thanks-
We love the keychain!"

Tom &Trish B. (Westerville,OH)

"Thanks, wind blocker has come... I installed it and it works great. I will call you soon to order the dash kit!"

Jeff H. (Canada)

"Thank you for your reply to my resent e-mail. The car top hoist did arrive
today. It looks to be a very nicely put together unit with good instructions."

Thanks, Steve D. (Washington)

"Just want to thank you, once again, for the beautiful keychains.

Everyone was so thrilled to get them and they all thought they were even more beautiful than the picutres showed.

It was so nice of you to contribute this keepsake to our wonderful event.

We appreciate all that you do for us and our website."

Regards, Joel A.

(ThunderIsle Event... www.thunderbirdnest.com)

"I got to the office this morning and the Keychains were setting on my desk, must have came late yesterday. They are beautiful, and the quality is very impressive, everyone will be thrilled. I will post something on TBN by this evening.

Thanks again,
Jeff P.

( Desert Thunder Event...
www.thunderbirdnest.com )

"Thanks again for the Dash kit for our 04 Bird. I'll get pictures to you soon of the installation. But for now Here are a couple of shots of the Continental Kit for you to use. You've always been great to me, and to TBN, so please feel free to use these photos any way you deem fit (cropping, etc)

Also the Key rings we just got at ThunderIsle from you are exquisite. I would love to purchase another from you for my wife. I realize it wont have our ThunderIsle inscription on it, but that’s ok.

Thanks again for all you do...

Dave R. (Ol'Dave on TBN)

Aaron, I love your site with all the great views of the products. I'm looking for a license plate bezel that says "I worked for Ford... I still drive a Ford" The company collection had it but no longer. Your communication emails kept me thinking about accessories.
Anonymous 8-6-08

i_purchased_from_you_because: All of the above.

i_found_your_website_from: I'm A Repeat Customer

customer_suggestions: Very satisfied on all my orders.
Anonymous 8-6-08

"I will send you a link to a series of pictures of my thunderbird top hoist installation. It works great on both the '57 and '03 bird.
Perhaps you would like the series for those people who are considering
installing this unit."

Kent M. (Claremont, CA.)

I do want to say that everyone I've had communication with at Thunderbird Concepts has been more than gracious and helpful! Thanks for great service! Bonnie Cockrum

"Just wanted to give you a final update and comments on the roadster tonneau cover. I received the tonneau cover on schedule and in perfect condition. I immediately took it to the painter, who completed the work in three days and did a fantastic job. It is now on my Tbird and I am cruising.
Keep up the good work and happy Tbirding."

SIncerely,
Leon W. (Waynsboro, VA)

"The soft boot cover we bought is a great product."

Thanks,
J.T. & Cecelia M.
(Upper Marlboro, MD).

"The car show went great today...I took second place in my class but it's
a start! The floor mats look great and I just wanted to tell you 'Thanks' again. We told a couple new bird owners about your hard tonneau cover, I
gave them your website address and they said they would look it up and maybe give you a call to order."
Teri C. ,Normal, IL
-View the picture

"Thank you for your prompt reply to my problem. I can truly say you have given me good service and I am very happy with your products. I haven't had a chance to install your Hard Top Hoist Lift, but I am sure it is better than pure man power, oops dropped it. I will certainly recommend you to my fellow T-Bird owners.

Regards : Jim A. (Washington, NC)

"I just received my T Bird car cover from you and am thrilled with it!"
John N. (Long Beach, NY)

"Received my trim this weekend. Love it……"
Love C. (Cumming, GA) View the picture

Today 03-08-05 I received the new cover for the end of the motor on my hoist lift Thank you for your great customer service and attention to detail No one could ask for quicker customer service than the
less than 48 hours it took you to satisfy my replacement request I also received a personal apoligetic note from Bruce Mcmorris explaining that
although you try to shield your shipments from damage some things still get broken in transit ................... I would highly reccomend THUNDERBIRD CONCEPTS to anyone looking for quality thunderbird parts and GREAT customer
satisfaction ( for the record this is my second purchase from you I also
purchased the stainless steel fender trim for my black 04 bird and was very
happy with your product ) Because of your great service I may consider a dash trim kit in the future ........... Thank you thunderbird concepts!

David J C. (03-08-05)

I received the boot cover via Fed Ex Saturday afternoon.
Thanks it fits and looks great!
John K.

I have been searching for a different piece for the front of my hood air scoop for my 2002 TBird. I thought I saw it on your site but it is not there. It has a t shape extending from the present scoop out to in front of the present trim piece on the existing scoop. I thought it was your site as it was on a California site page. Can you find one or do you have one and I have not found on your site yet. I have ordered from you earlier. A wind baffel. Best thing I ever did. I have looked and looked and found it on your site. Works like a charm. You may get more orders as a result of the one I have.

Thanks, Jim (5-11-05)

"Thanks for the quick response. By the way, the bezels and upper trim look awesome on the car. I also ordered the windblocker."

Frank R. (7-11-05)

"Thank you! This is very cool, and because of your willingness to compromise with me I have placed my order."
Lisa B. in CA. (7-20-05)

"Thanks. The hoist works really
well--I'm very happy with it."
William DeLong in Las Vegas, NV. 8-15-05

Aaron,
Thanks for your prompt response. There is an old saying that you dont know how good people you do business with are until there is a problem. Your response was terrific, and it says a lot about you and your organization.
We will do some more business soon.
Have a blessed day!
Joseph Coomes in Pentwater, Michigan 9-10-05

Aaron
That worked out fine. Thank you for all your time and your help , and your great customer satisfaction policy!
Once Again thank you,
Dave Cannioto in California, 9-12-05

Our trim was delivered today. All in good shape. Headed for a road trip next week. Will give it a true road test and let you know a performance report when we return.

Thanks,
Gray and Kathy Joyner

"I wanted to let you know that I received the three replacment pieces on thursday 9-15-05. That was very quick I did not expect them for another week.
The new pieces match perfectly and I am very happy with them. Thank you once again for taking the time to address my problems with the kit I purchased , and for providing excellent customer service. I will gladly recommend THUNDERBIRD CONCEPTS to anyone looking for quality accesories for their FORD THUNDERBIRD."
Thanks Again
David J Cannioto

"We just got back from a 1600 mile trip and here are my comments on the Wind Blocker performance.
PROS:
It does cut down on the back draft!
It is easy to put on and take off!
It travels well when not in use. Fits in the trunk, but covered with to keep from scratching!
You can get access to the rear shelf!
It does flex for different is seat positions!
You can put the top up and down without a problem!
CONS:
Some shimmy reflection in the rear view mirror.
Overall I'll keep it as it is as best on the market from what I've seen. The next item I want to add are the rear deck protective stainless steel strips. "
Thanks,
Kathy and Gray Joyner (October 4th, 2005)

AARON-
Claudia loves her new Tonneau!!!! Hasn't seen one like in Dallas.. by the way the paint shop (very old one here in Dallas) said that was one of the best glass jobs they have seen. Also, The windblocker works great. Claudia has long red flowing hair and before installing the windblocker it would blow in her face..
If the hoist fits the 50th anniversary addition Tbird, I want to order one. Please call
my office.

FIRMAN COOK IN TEXAS (Oct. 17th 2005)

Got the Hardtop Cover today. Thanks and it also looks great. Hope to do more business with you in the future, Jim (Nov. 5th 2005)

I received my car cover a couple of days ago and it fits my car perfect. When I saw the box from fed-ex, I would have never guessed my cover was in it. The box was the size of long stemmed roses - in fact I thought someone had sent me flowers - and I was right the car cover meant as much to me as receiving flowers - the only draw-back was I had to pay for the cover, but it was worth it to get what I ordered.

Marcia Krummel in Minnesota (Dec. 12th 2005)

"Trunk mat looks great! Thanks."
Larry Dotson (Dec. 14th 2005)

"I just received the Roadster Tonneau top yesterday and I think it's just beautiful!!! I was driving around and a
girl stopped me and said, "that is one sexy car". Looks from all around. I can't wait to get in
the car and drive around. You've done a great job Thunderbird Concepts!"

Dale Dougherty (Circa September 2002. This was our first custom Hard Roadster Tonneau Top that we manufacturered for the Ford Thunderbird.)

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